Published by Yescapa SAS on Dec 19, 2024

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Why should I report an Issue with Yescapa?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Yescapa SAS to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Yescapa

1. Hitting the road with Yescapa helps you join a large global community of leisure vehicle lovers, nomadic tourists and vanlife enthusiasts!

2. Rent a motorhome for a unique travel experience or start earning money as a leisure vehilce owner, when your not using yours.

3. As for the security of the payment, it is guaranteed by the 3DSecure verification. • Hire a motorhome in no time and go on an adventure! • Relax and make your motorhome profitable thanks to rental income!

4. With thousands of recreational vehicles available in 25 European countries, Yescapa is the # 1 rental service for motorhomes and campervans. Are you an owner?

5. Throughout your motorhome rentals, a tailor-made comprehensive insurance helos protect you and 24/7 with road side assistance available if needed.

6. Hire out your leisure vehicle hassle free and start earning a return on your investment.

7. Do you want to hit the road for a holiday that is out of the ordinary, get away from it all for a weekend to disconnect from the everyday or simply find an easy and flexible accommodation solution for a wedding?

8. So that you can leave with confidence, the identities of the users are verified as well as the operating status of the vehicles registered on the platform.

9. Download the free app now to take you to the next stop on your itinerary.

10. On your way to your next trip!

11. Please feel free to share your rental experience with Yescapa by leaving a review and rating on the Play Store.

Yescapa Customer Insights

1. Terrible! Go for another app or website guys! You try to filter results and it doesn't work and it doesn't even give you the chance to order them to easily find what you are looking for!The app is nice, and everything easy to do the rental, but in case something goes south, I found it very difficult to reach them.

2. That was a task which should take seconds /minutes.Good range of motorhomes and locationsNo one answers in this app and it takes forever to verify my documents!So many bugs!!!! Can't get past location screen, just says error.

3. Cheers, MurielWorks great, no issues.Document validation takes forever! Why it takes so many hours to validate 3 pieces of document? It is insane! Nobody to contact or call to make things faster so that we can make last-minute bookings.

4. Luckily my rental went well and I didn't need it, but it might be different experience for other customers.Search does not work at all.

5. It comes up with a number keypad only!White screen...again. I keep getting a white screen for this website, and no other.

6. Parts of the app are in French! The postcode field in user settings does not accept alpha numeric characters.

7. I'm a renter and after 10+ renting with full satisfaction of the client, my last renter destroy the engine of my camper.

8. In theory there is the caution for this problems but the platform decide that the camper is old so the engine is old (without check it).

9. Dutch (I am from The Netherlands) or English might be best, as I booked via the UK website, if folks would like to assist me.

10. Now I have to pay more than 1200€ for repair plus all the trouble that I'm passing and documentation from specialist confirm that the engine was OK before.

11. You choose area, period and expect that the vehicles listed will be actually available and 99% of them are not 😵.

Steps to Troubleshoot & Fix Yescapa Issues

1. Fix Yescapa Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Yescapa: Restarting the app will resolve most errors.
  2. Update the Yescapa App. Here is how:
    1. On Android goto PlayStore » Search for "Yescapa" » Open Yescapa » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Yescapa » click "UPDATE".
  3. Clear Yescapa app cache: Clearing cached data will force your app to retrieve the latest data directly from Yescapa servers.
    1. On Android, goto Settings » Apps » Select "Yescapa" » click Storage » click "Clear Cache".
  4. Check Yescapa app permissions. If any of these permissions required to use your device's features are disenabled, Yescapa might not work.
  5. Uninstall and reinstall Yescapa. If nothing else has worked, completely uninstall Yescapa then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Yescapa not working


2. Fix Yescapa Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Yescapa be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Yescapa not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Yescapa may not be able to connect to the Internet when running in the background.

Reported Issues