Published by XTOOL

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Why should I report an Issue with Advancer AD10?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of XTOOL to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Advancer AD10

1. Help ordinary car owners to check at any time whether the vehicle is out of order, display the cause of the fault and maintenance suggestions, monitor the vehicle status in real time, find out safety hazards early to ensure safe driving.

2. Personalized dashboard: Expand the display of the original vehicle, without spending money to modify the dashboard.

3. HUD: It is safer to drive without looking down at the dashboard.

Advancer AD10 Customer Insights

1. App doesn't let you register (throws network issues error, no matter if you try 3 different wi-fi's with best connection, or mobile data and different phones, clearly built in the app).This is a good tool for the price, but when are you guys going to add more Dashboards or evan update the look of the App.

2. Which other makers providing.. i am not recommending it...better to buy simple obd you will have more option than this... i did mistake to buy it , now i am regretting ... unless they will upgrade software with a option to configure yourselfdon't buy AD10 or any other xtool device it you're planning to use it with other apps.

3. Also AD10 is K-line device and offers much slower speed than CAN device like V-gate.Ok seems very good so but 1 star because for United kingdom not spelt wrong .

4. But I'll like the developer to add features to save the fault as pdf file.Just bought this adapter but the software won't let me register it keeps indicating requesting error.

5. I definitely will be recommending this device to my fellow mechanics!Dashboard configuration not good, only one option to see engine parameters.

6. They perform the very same functions as the Ad10, but their interface, layouts and dashboards are beautiful, as compared to yourls interface, layouts and dashboards, which is DULL and BORING, and its also the reason this app has 3 stars.

7. Navigating through the app is easy! It gives you ALOT of information and functions that are key for diagnosing vehicles especially these newer ones.

8. So start by adding more dashboards in the updatesFor a dodge 2014 doesnt show the errors.

9. If i drive with 120km app will show 113.It is a good device.

10. You can also run a full diagnostics on all your car systems to see how healthy your car actually is.Imagine how bad the app and adapter is, if you write all truth about it and they just delete your review.

11. Cheers!!For the price it easily one of the best tool ive ever bought! It links up fast and easy to use.

Steps to Troubleshoot & Fix Advancer AD10 Issues

1. Fix Advancer AD10 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Advancer AD10: Restarting the app will resolve most errors.
  2. Update the Advancer AD10 App. Here is how:
    1. On Android goto PlayStore » Search for "Advancer AD10" » Open Advancer AD10 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Advancer AD10 » click "UPDATE".
  3. Clear Advancer AD10 app cache: Clearing cached data will force your app to retrieve the latest data directly from Advancer AD10 servers.
    1. On Android, goto Settings » Apps » Select "Advancer AD10" » click Storage » click "Clear Cache".
  4. Check Advancer AD10 app permissions. If any of these permissions required to use your device's features are disenabled, Advancer AD10 might not work.
  5. Uninstall and reinstall Advancer AD10. If nothing else has worked, completely uninstall Advancer AD10 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Advancer AD10 not working


2. Fix Advancer AD10 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Advancer AD10 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Advancer AD10 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Advancer AD10 may not be able to connect to the Internet when running in the background.

Reported Issues