Contact Advanced Car Eye 2.0 Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. If the camera is triggered when I'm not in the car, the camera beeps the next time to you start the engine.1/10 STARS Downloaded videos from the Dashcam Memory card on to the ACE 2.0 App.

2. It only works with the car running, reatart phone first, no other apps on, Bluetooth off, away from home WiFi... very temperamental for what should be a simple view.

3. Why is it so hard to find the files you've saved from the camera to your phone? The app doesn't allow you to export the files and they don't show up as media on my handset.This came with the car from dealer directly.

4. Image quality is quite good but recording rear and front recordings within one file means you need the app to view them (cannot do it using just usual video players).

5. First and most important the quality of the camera is shocking, think back to your first mobile phone.

6. Then to get footage off the camera is a long laborious task where you have to physically remove the memory card and find a device that can read it to get the video.

7. This app seems rushed to tick a "look, you can use your phone with our camera" box without giving you the functionality you would expect.

8. The manual record button is useless and records from the time you press the button and does not include 10 seconds beforehand.

9. This app is over convoluted, isn't as clear as it should be when using it to modify the settings of your camera and, it doesn't contain the manual or link to it.

10. Tried it on Phone which proved easier than a Windows PC but still struggling to email files.Absolute garbage.

11. I have found that if you connect your smartphone (Samsung) via the app to the Car Eye out of reach of your regular Internet signal, then the WiFi works fine.

1. Fix Advanced Car Eye 2.0 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Advanced Car Eye 2.0: Restarting the app will resolve most errors.
2. Update the Advanced Car Eye 2.0 App. Here is how:
   1. On Android goto PlayStore » Search for "Advanced Car Eye 2.0" » Open Advanced Car Eye 2.0 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Advanced Car Eye 2.0 » click "UPDATE".
3. Clear Advanced Car Eye 2.0 app cache: Clearing cached data will force your app to retrieve the latest data directly from Advanced Car Eye 2.0 servers.
   1. On Android, goto Settings » Apps » Select "Advanced Car Eye 2.0" » click Storage » click "Clear Cache".
4. Check Advanced Car Eye 2.0 app permissions. If any of these permissions required to use your device's features are disenabled, Advanced Car Eye 2.0 might not work.
5. Uninstall and reinstall Advanced Car Eye 2.0. If nothing else has worked, completely uninstall Advanced Car Eye 2.0 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Advanced Car Eye 2.0 not working

2. Fix Advanced Car Eye 2.0 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Advanced Car Eye 2.0 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Advanced Car Eye 2.0 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Advanced Car Eye 2.0 may not be able to connect to the Internet when running in the background.