Published by Sundance Institute on Dec 28, 2023

Report an issue with Sundance Film Festival 2024.
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Why should I report an Issue with Sundance Film Festival 2024?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sundance Institute to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Sundance Film Festival 2024 Customer Insights

1. Full of all sorts of helpful imformation and works well on Android!haven't figured out how to make a calendar/schedule in the app of my ticketed movies and those I plan to waitlist for.Says my login information isn't correct even though I know for a fact it's correct so I am unable to use the app.it's a little twitchy or funky to start ( doesn't recognize me out links the reset and it does) then very usefulSometimes closes or just shows code.

2. I've tried uninstalling and reinstalling but I'm having the same issue and I can't find any way to get support.I've downloaded this 3 times and everytime I try to make an account it says there is a network error.

3. Meanwhile my girlfriend made one with no problem.I love this app... I went to sundace and saw films that im able to read about online and plan before i go.

4. *****Is this even functional for the 2021 festival? Unable to login.

5. It says "login failed" every time.

6. Can successfully log into web site, but login fails when using this app.Really great app this year.

7. Password and user name are correct.

8. The movies are unique and i even got to meet a director.

9. Way fun Love this app.

10. Cannot log in.

Steps to Troubleshoot & Fix Sundance Film Festival 2024 Issues

1. Fix Sundance Film Festival 2024 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sundance Film Festival 2024: Restarting the app will resolve most errors.
  2. Update the Sundance Film Festival 2024 App. Here is how:
    1. On Android goto PlayStore » Search for "Sundance Film Festival 2024" » Open Sundance Film Festival 2024 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sundance Film Festival 2024 » click "UPDATE".
  3. Clear Sundance Film Festival 2024 app cache: Clearing cached data will force your app to retrieve the latest data directly from Sundance Film Festival 2024 servers.
    1. On Android, goto Settings » Apps » Select "Sundance Film Festival 2024" » click Storage » click "Clear Cache".
  4. Check Sundance Film Festival 2024 app permissions. If any of these permissions required to use your device's features are disenabled, Sundance Film Festival 2024 might not work.
  5. Uninstall and reinstall Sundance Film Festival 2024. If nothing else has worked, completely uninstall Sundance Film Festival 2024 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sundance Film Festival 2024 not working


2. Fix Sundance Film Festival 2024 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sundance Film Festival 2024 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sundance Film Festival 2024 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sundance Film Festival 2024 may not be able to connect to the Internet when running in the background.

Reported Issues