Published by Xiaomi Inc. on Jan 17, 2024

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Why should I report an Issue with ShareMe: File sharing?

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contact ShareMe: File sharing image 1 contact ShareMe: File sharing image 2

About ShareMe: File sharing

1. Quickly share images, videos, music, apps, and files between Android mobile devices.

2. Files are sorted into categories like music, apps, and images, which makes them easy to find and share.

3. 🔒Your privacy and security are of the utmost importance to us. 🌎ShareMe is a safe and easy-to-use app that supports wireless file sharing.

4. Share photos, music, videos, apps, documents, and more.

5. ShareMe's user-friendly UI makes file transfer simple.

6. English, Español, Chinese, Português, ру́сский язы́к, українська мова, Tiếng Việt.

7. ShareMe works on Android devices.

8. You can resume it with a simple tap, no need to start over.

9. No worries if your transfer got interrupted.

ShareMe Customer Insights

1. But it doesn't have 'Connect to PC via Hotspot' mode, you can connect to PC only via WiFi mode, however you can only send files to other device via Hotspot mode but cannot receive.A bit confusing at first but I managed to share a large video file between 2 Android devices which Android beam completely failed and nearby share failed to transfer as well.

2. It can transfer all sort of files, documents, text, images, sound, video, data, system files.

3. Thank the developer and the Playstore, this app exists and works.I never knew I have this type of fast transfer app on my mi phone untill recently I want to change phone and I need to transfer some stuffs to the new phone.

4. Also the speed of sharing apps from a low end device to a higher Android device takes too much time.Fast and easy.

5. It's a free app and I put A LOT OF MILES ON IT so I hate to cut it loose but it's just not what I need, being unstable :( Good luck w/ the app, I hope it gets worked out.There should be a notification while sharing an app to an older device.

6. File size doesn't matter, it takes 5 times longer to connect and set up to send files then what it did compared to the first day .

7. Transfer(videos , music ,docs, pictures)was very fast with no ad ... However I noticed when the app is transferring and you leave the app or the phone screen off ,it stops, you have to reconnect again .I had to increase the screen on time to 5mins .

8. Individually or by folders and subfolders.Please give an option to not show recent files, images, videos and everything on your phone on the main page.

9. Because some apps won't works in older Android versions so it's waste of time sharing and then seeing it not working.

10. What is particularly annoying is that in order to skip the video you have to hit the "skip video" button at least half a dozen times and then you have to hit the tiny x in order to close the entire ad.

11. It was so easy to transfer files between phones.

Steps to Troubleshoot & Fix ShareMe Issues

1. Fix ShareMe Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ShareMe: Restarting the app will resolve most errors.
  2. Update the ShareMe App. Here is how:
    1. On Android goto PlayStore » Search for "ShareMe" » Open ShareMe: File sharing » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ShareMe » click "UPDATE".
  3. Clear ShareMe: File sharing app cache: Clearing cached data will force your app to retrieve the latest data directly from ShareMe servers.
    1. On Android, goto Settings » Apps » Select "ShareMe: File sharing" » click Storage » click "Clear Cache".
  4. Check ShareMe app permissions. If any of these permissions required to use your device's features are disenabled, ShareMe might not work.
  5. Uninstall and reinstall ShareMe. If nothing else has worked, completely uninstall ShareMe then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ShareMe not working


2. Fix ShareMe Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ShareMe be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ShareMe not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ShareMe may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Dear ShareMe, I have an issue, I used your application to move all the photos from my old phone to new one that I have just bought, after transferring all the photos, I don't have any of them sorted like I want them to be, by date, when I try and do that on my phone it just flips them because it says that all the photos I got were made on today's date May 28, 2022. But some of them are older and it doesn't say the same date as on the old one. Could I somehow transfer them but by date and sort them like I have them on old phone. Thank you in advance :)

    — by Veljko Randjelovic 1 year ago

  • Share me

    — by Sayan Das 1 year ago