Published by Xiaomi Inc. on Oct 31, 2024

contact Mi Browser Chat with our AI-based Mi Browser Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Mi Browser?



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Why chat with our AI Mi Browser Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Mi Browser.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Just really bad.I've used about every browser there is, this one is set up more uniquely than a lot of others so it feels nice having a slight change for once! Currently my favorite and default — until something better comes along, or changes my opinion on the Mi Browser! 😊The tabs close automatically when you exit the browser... This wasn't an issue before... It's probably something that happened with the new update... Also the start page looks too crowded... You can't customise the thumbnails (the popular websites) that are displayed in either version, the default start page or the simple stylePreinstalled and not able to uninstall.

2. Another problem that, opera News not working so well, it just downloaded then it said that there's no internet connection I wish you can improve the Facebook phone view in My channels section to make it more like the app or at least like website page I wish you can add the ability to add add-ons too I can't find the downloaded option anymore after the last updateVery great browser.

3. It requires accepting a non-product-specific, very broad agreement which basically is there bc it's gathering data about you, which IF it was voluntary it would be a hard sell but at least your choice to make; but as a default browser on a device, it's egregious, it's invasive on top of being very disingenuous and misleading overall.

4. I was able to uninstall it but it was through using adb in command line on my PC which wasn't difficult but your average user either won't feel comfortable doing it or just wouldn't even know it's an option.

5. The least they could do is allow you to disable it.Pleasantly surprised when I came across during a sear h to find my favorite browser.

6. Besides that I go back and forth between Mi and Firefox! Fix the start glitch and it would be 4.5🤩 I like the speed and lightweight feel to it! It would also be nice to Sync with Google Drive and Onedrive for backup.

7. This came preinstalled on my device and set as default, it can be only disabled and only through the command line.

8. I don't want see ads inside my pdf and have got pdf viewer installed but time to time pdf is opened in mi browser and add in the end.

9. The New dark theme is so cool My channels feature is also great, but I wish you can add more Channels.

10. Stay away.It came pre-installed on my phone and won't let you use it without agreeing to a very long user agreement.

11. Too many ads, also god knows how it becomes default app for browsing, viewing pdf etc even though I change to different apps.

Steps to Troubleshoot & Fix Mi Browser Issues

1. Fix Mi Browser Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mi Browser: Restarting the app will resolve most errors.
  2. Update the Mi Browser App. Here is how:
    1. On Android goto PlayStore » Search for "Mi Browser" » Open Mi Browser » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mi Browser » click "UPDATE".
  3. Clear Mi Browser app cache: Clearing cached data will force your app to retrieve the latest data directly from Mi Browser servers.
    1. On Android, goto Settings » Apps » Select "Mi Browser" » click Storage » click "Clear Cache".
  4. Check Mi Browser app permissions. If any of these permissions required to use your device's features are disenabled, Mi Browser might not work.
  5. Uninstall and reinstall Mi Browser. If nothing else has worked, completely uninstall Mi Browser then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mi Browser not working


2. Fix Mi Browser Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mi Browser be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mi Browser not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mi Browser may not be able to connect to the Internet when running in the background.

Reported Issues

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