Published by Zanmai Labs Private Limited on Jun 28, 2024

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Why should I report an Issue with WazirX: Buy Bitcoin & Crypto?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Zanmai Labs Private Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact WazirX: Buy Bitcoin & Crypto image 1 contact WazirX: Buy Bitcoin & Crypto image 2

About WazirX: Buy Bitcoin & Crypto

1. Download the WazirX Crypto trading app to buy, sell, and hold cryptocurrencies such as Bitcoin, Ethereum, Dogecoin & other 250+ cryptos. Used by 1. 5+ Crore Indians, WazirX is India's most trusted crypto exchange platform. ■ You can trade 250+ cryptocurrency tokens at the best prices in highly liquid INR, WRX, USDT, and BTC crypto markets. ■ The platform facilitates the lowest withdrawal fee in India, starting from zero. ■ The platform offers advanced crypto trading features like TradingView, Advanced Chart Trading, and Stop Limit orders. ■ The exchange has the world’s first auto-matching P2P (peer-to-peer) crypto engine with high liquidity. ■ Best-in-class security features like 2FA and an in-app passcode for secured crypto investments. ■ Super fast & robust KYC verification system that processes your KYC within just a few hours of signing up. ■ Offers the highest referral rewards in the country with the highest payout.

2. You can earn massive crypto rewards by inviting your friends to sign up on the WazirX platform. ■ WazirX's 24/7 customer support provides instant assistance for a worry-free crypto trading experience. ■ WazirX crypto app can handle millions of transactions at lightning speed.

3. WazirX is a trusted, secure, and compliant crypto exchange that makes crypto trading more straightforward and accessible to you.

4. It offers more than 450 crypto trading pairs on the platform, which is the highest compared to any other platform in India.

5. The intuitive interface and efficient design allow crypto enthusiasts like you to trade the world's best digital assets in no time.

6. The WazirX App has a beginner-friendly and easy-to-use UI/UX, which makes it simple to navigate through the app.

7. The system infrastructure can scale up in just a few seconds to match the surging demands of the crypto-verse.

8. Whether you want to deposit money or withdraw funds, the process is seamless.

9. So, if you are a seasoned professional or a newbie, WazirX is the best crypto investing app for you. Join our community of 1. 5 Crore users and start your crypto trading journey today!

WazirX Customer Insights

1. Rest everything about the app and website is good, deposits & withdrawals are quick, coins can be purchased in a click, stop loss function, asset graph, works accurate.Useless app.... When I wanted to deposit money they show UPI transfers not working so I opted for direct bank transfer IMPS which was successful, but then they rejected it and there's no way of knowing when I'll get the money back.

2. I would suggest you to add this function where we can sell the total crypto holdings together without visiting all of them individually.This is a great app! there is one thing the development team needs to work on, there is no price alert notification where we can set an alert for a particular coin at a selected price.

3. Rest everything about the app and website is good, deposits & withdrawals are quick, coins can be purchased in a click, stop loss function, asset graph, works accurate.Facing too much app crashing problem.

4. Today I uninstalled the app and then reinstall but still facing the same issue.This is a great app! there is one thing the development team needs to work on, there is no price alert notification where we can set an alert for a particular coin at a selected price.

5. After making a successful payment to the merchant, I received a message from the bank stating that the user's bank server was busy and prevented the transfer of the funds, which resulted in a refund.

6. But why would I put in money into wazirx unless I wanted to buy, sell, and transfer crypto.

7. The lonk doesn't work...where can i provide these details..if i go thru contact us i end up with the same automated message.I dont know why its happening from the past few days, it is not at all updating the prices and it lags and strucks.

8. But I gave a four star because of not able to sell the total crypto holdings all together.

9. App experience is very good I am giving 4 Star ⭐ for this app 1 Star Cut for landscape mode .

10. After a while, when I attempted to pay, it requested payment proof and didn't provide the merchant's account number.

11. I don't think this app even deserves to be in Play Store.Because I attempted to transfer 10 USDT to my account today, I hate this app.

Steps to Troubleshoot & Fix WazirX Issues

1. Fix WazirX Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WazirX: Restarting the app will resolve most errors.
  2. Update the WazirX App. Here is how:
    1. On Android goto PlayStore » Search for "WazirX" » Open WazirX: Buy Bitcoin & Crypto » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WazirX » click "UPDATE".
  3. Clear WazirX: Buy Bitcoin & Crypto app cache: Clearing cached data will force your app to retrieve the latest data directly from WazirX servers.
    1. On Android, goto Settings » Apps » Select "WazirX: Buy Bitcoin & Crypto" » click Storage » click "Clear Cache".
  4. Check WazirX app permissions. If any of these permissions required to use your device's features are disenabled, WazirX might not work.
  5. Uninstall and reinstall WazirX. If nothing else has worked, completely uninstall WazirX then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WazirX not working


2. Fix WazirX Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WazirX be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WazirX not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WazirX may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Password rest nhi ho raha hai isliye

    — by Rakesh Kumar 2 years ago

  • No kyc camplite
    New account

    — by Shahaalam 3 years ago