Published by WowWee Group Ltd on Dec 12, 2023

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Turbo Dave Customer Insights

1. Pissed thanks I spent $50It worked but now it crashes as soon as you connect,the minion is SUPER HARD to pit batteries into and now it DOESNT WORK this is USELESS I HATE IT.😤i love the app my sister loves it we connect it to turbo dave minion and we chase her with it and she be laughing alot !!App will not connect to toy.

2. Total BSMy son was so excited to get this and the app says Dave is connected but does not do anything to allow him to control it.

3. Useless! This app sucks! It won't scan the minion so it can't be controlled.

4. We've been trying to get it to work for my daughter now that shes old enough as well and it wont work.

5. Ridiculous, my son has had this for a couple years and loves it.

6. My son is so sad that he can't use it and it sucks even more that this is the only app that can be used to control the toy.

7. How do they make a toy with an app that won't work.

8. It's emotionally disturbing.App no longer works.

Steps to Troubleshoot & Fix Turbo Dave Issues

1. Fix Turbo Dave Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Turbo Dave: Restarting the app will resolve most errors.
  2. Update the Turbo Dave App. Here is how:
    1. On Android goto PlayStore » Search for "Turbo Dave" » Open Turbo Dave » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Turbo Dave » click "UPDATE".
  3. Clear Turbo Dave app cache: Clearing cached data will force your app to retrieve the latest data directly from Turbo Dave servers.
    1. On Android, goto Settings » Apps » Select "Turbo Dave" » click Storage » click "Clear Cache".
  4. Check Turbo Dave app permissions. If any of these permissions required to use your device's features are disenabled, Turbo Dave might not work.
  5. Uninstall and reinstall Turbo Dave. If nothing else has worked, completely uninstall Turbo Dave then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Turbo Dave not working


2. Fix Turbo Dave Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Turbo Dave be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Turbo Dave not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Turbo Dave may not be able to connect to the Internet when running in the background.

Reported Issues

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