Published by Drawing Apps Studio

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Why should I report an Issue with Dave and Ava Videos?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Dave and Ava Videos Customer Insights

1. Overall 1 star rating.My son loves this app, but for some reason it doesn't work anymore... As I select the song button it kicks out of the App.. 😭Why does it say you can play the videos offline on youtube and it cant.this is a false advertisement you need to please dismiss the play offline part out of the ads.Very cute and all videos are on the app but the ads are so annoying!!!"no advertising" they say on YouTube.

2. It was also hard to download the video.I really think graphics need improvement.

3. 4 adverts before I've even opened the bloody thing.No idea how this works.

4. Hard to understand cant get full screen.

5. Bad app it takes to much time to open and my son ahrees as well.

6. As soon as we opened it we saw bad graphics.

Steps to Troubleshoot & Fix Dave and Ava Videos Issues

1. Fix Dave and Ava Videos Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Dave and Ava Videos: Restarting the app will resolve most errors.
  2. Update the Dave and Ava Videos App. Here is how:
    1. On Android goto PlayStore » Search for "Dave and Ava Videos" » Open Dave and Ava Videos » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dave and Ava Videos » click "UPDATE".
  3. Clear Dave and Ava Videos app cache: Clearing cached data will force your app to retrieve the latest data directly from Dave and Ava Videos servers.
    1. On Android, goto Settings » Apps » Select "Dave and Ava Videos" » click Storage » click "Clear Cache".
  4. Check Dave and Ava Videos app permissions. If any of these permissions required to use your device's features are disenabled, Dave and Ava Videos might not work.
  5. Uninstall and reinstall Dave and Ava Videos. If nothing else has worked, completely uninstall Dave and Ava Videos then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Dave and Ava Videos not working


2. Fix Dave and Ava Videos Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Dave and Ava Videos be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Dave and Ava Videos not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Dave and Ava Videos may not be able to connect to the Internet when running in the background.

Reported Issues