Published by Wondery on Jul 29, 2024

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Why should I report an Issue with Wondery: Discover Podcasts?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Wondery to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Wondery Customer Insights

1. The content is great, but the user experience has been bad! Please fix it as soon as possible!I'm ready to cancel my subscription! Every time I get a text or notification it skips the podcast back a few minutes or more.

2. Like countless others, I'm having issues where every time I get a text message I lose progress with the podcast I'm listening to.

3. I've noticed now that when I close the app at the end of my work day and open it the next day, I'm several episodes behind where I left off.Genuinely disappointed this is the only place I can listen to my favorite podcasts ad-free.

4. I can only justify paying for premium for the content that I can't even listen to because it tracks back a random chunk of time, or even restarts any time literally anything else happens on my phone, for so long.

5. If you like to bounce around or view the whole catalogue it takes several clicks and the filtering doesn't always work.I like the app, but I wish there was an option to have audio controls like play and pause available from my lock screen,a widget, or as a pull down from the top.

6. So, no 5 stars, but I do genuinely love the variety of shows available despite the app headache, which keeps me an overall happy user.As I've seen others reporting, I'm having issues with playback.

7. **orig** If I open any other app it crashes and starts the episode in random places instead of where I actually was.I love the service/program.

8. I'm definitely going to cancel Wondery + because it is way easier to ff through ads than find where I was in a podcast when someone texted or called or sent me an email.

9. Anytime I'm listening with my Bluetooth headphones and I get a notification, the podcast restarts.

10. Also, am I missing something or where is the search function???? Done 👎Been a subscriber for almost a year now and the crash issues were enough already (a daily thing) but this rewinding thing and losing track of where I am at is driving me insane.

11. With Android auto, anytime my GPS gives me a notification the podcast restarts.

Steps to Troubleshoot & Fix Wondery Issues

1. Fix Wondery Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Wondery: Restarting the app will resolve most errors.
  2. Update the Wondery App. Here is how:
    1. On Android goto PlayStore » Search for "Wondery" » Open Wondery: Discover Podcasts » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wondery » click "UPDATE".
  3. Clear Wondery: Discover Podcasts app cache: Clearing cached data will force your app to retrieve the latest data directly from Wondery servers.
    1. On Android, goto Settings » Apps » Select "Wondery: Discover Podcasts" » click Storage » click "Clear Cache".
  4. Check Wondery app permissions. If any of these permissions required to use your device's features are disenabled, Wondery might not work.
  5. Uninstall and reinstall Wondery. If nothing else has worked, completely uninstall Wondery then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Wondery not working


2. Fix Wondery Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Wondery be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Wondery not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Wondery may not be able to connect to the Internet when running in the background.

Reported Issues