Published by Discovery Communications LLC on Apr 25, 2024

Report an issue with Discovery Life GO.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Discovery Life GO?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Discovery Communications LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Discovery Life GO image 1 contact Discovery Life GO image 2

About Discovery Life GO

1. Link your pay TV provider (cable, satellite, telco, live TV streaming service) to access Discovery Life favorites like Trauma: Life in the ER, Body Bizarre, Untold Stories of the ER, ER Files, Body Invaders and many more - plus top shows from other networks including Home Town (HGTV), Evil Lives Here (ID), Dr.

2. New episodes are available the same day as they premiere on TV. • Binge your favorite Discovery Life series and specials including Trauma: Life in the ER, Body Bizarre, Untold Stories of the ER, ER Files, Body Invaders - and many more! • Watch select episodes and entire seasons of your favorite shows from up to 15 networks!

3. "Catch up with your favorite Discovery Life shows anytime, anywhere with the all-new Discovery Life GO app - and now get access to up to 14 additional networks including TLC, ID, Discovery, Travel Channel and more - all in one app.

4. Pimple Popper (TLC), Ghost Adventures (Travel Channel) and more.

5. It’s FREE with your pay TV subscription.

6. We may work with third-party advertising companies and other partners that help us deliver tailored advertisements to you.

Discovery Life GO Customer Insights

1. The shows are very interesting and good and intriguing!! 😍Totally frustrating! I have DLIF / Discovery Life on channel 261 in my 250+ channel lineup with DIRECTV Ultimate package but some shows that are locked in the app keep giving me in a pop-up error stating: "This content is available to viewers who receive Discovery Life as part of their pay TV subscription.

2. And If I had TV why would I need your app? I did decide if I ever do get cable (or whatever it's called now) I'll make sure I don't subscribe to Life since you didn't even want to show what you had to offer.This is so wrong! people can't watch if not a subscriber to their list of tv PROVIDERS.

3. 😁 👉I know now what shows I'll be uploading to steam free for people.

4. I'm adding the tv shows slowly from here since there jerks! how about that for your app people can't use😱I used to use this app daily, and loved watching the shows.

5. they need to charge like a $1 to download app and watch episodes and stop losing business.

6. What a dissapointment.I really liked this app but it wont let me watch any of the locked episodes even though I'm signed in and a subcriber.

7. 0033:The customer is not authorized for the content requested" No matter how many times I log out & back in I constantly get the same pop-up error.

8. so many other paid cable options people have now and won't be on the list.

9. Uninstalled! Horrible!! It wouldn't load the tv providers page when i went to sign in.Would not open.

10. I can watch most of everything on Discovery+Your app is useless and doesn't serve any purpose that I can see.

11. I have tried signing out and back in and also uninstalling and reinstallingCouldn't even sign in because it kept me in a boot loop.

Steps to Troubleshoot & Fix Discovery Life GO Issues

1. Fix Discovery Life GO Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Discovery Life GO: Restarting the app will resolve most errors.
  2. Update the Discovery Life GO App. Here is how:
    1. On Android goto PlayStore » Search for "Discovery Life GO" » Open Discovery Life GO » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Discovery Life GO » click "UPDATE".
  3. Clear Discovery Life GO app cache: Clearing cached data will force your app to retrieve the latest data directly from Discovery Life GO servers.
    1. On Android, goto Settings » Apps » Select "Discovery Life GO" » click Storage » click "Clear Cache".
  4. Check Discovery Life GO app permissions. If any of these permissions required to use your device's features are disenabled, Discovery Life GO might not work.
  5. Uninstall and reinstall Discovery Life GO. If nothing else has worked, completely uninstall Discovery Life GO then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Discovery Life GO not working


2. Fix Discovery Life GO Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Discovery Life GO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Discovery Life GO not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Discovery Life GO may not be able to connect to the Internet when running in the background.

Reported Issues