Published by Withlocals B.V. on Aug 23, 2024

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Why should I report an Issue with Withlocals?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Withlocals B.V. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Withlocals

1. If you have your heart and eyes set on truly memorable experiences, The Withlocals Tours & Travel App will give your experience the local touch you’ve been looking for!

2. This is your chance to see the city’s highlights plus some beautiful hidden gems that can’t be found in any guide books! ‘Paris Like a Princess’ tour makes your trip a delight for both you and your kids.

3. Visit a non-touristy floating market in the heart of Bangkok, taste delicious food and learn how to bargain like the local do - your host can show you how!

4. To get the most out of your city trip chat with your local host and personalize your tour just the way you like.

5. There’s something for everyone... even Family Friendly tours with treasure hunts and special treats for kids!

6. Stroll through the city like a local and enjoy the fabulous architecture and must-see sights.

7. You can enjoy the city highlights and discover the hidden gems without touristy crowds.

8. Find unique tours and food experiences in 50+ cities around the world.

9. All our carefully selected local hosts are passionate about their city.

10. It’s now possible with the Withlocals Tours & Travel App!

11. They can’t wait to share the best tips and tricks to make the rest of your trip an unforgettable experience!

Withlocals Customer Insights

1. Meeting new people is fantastic! As a Cape Town tourist guide, this app gets you to see what you really want! Choosing your guide is much better than going on tour with a boring guy you didn't even choose, just saying.Warning! Be very careful with this app.

2. Overall a great experience.I had a frustrating booking experience and when I tried sending some feedback via the app it was impossible as you're obliged to select the subject which is fine except that the drop-down menu doesn't stay up, so you can't select and end up unable to contact them ...Great concept but can't search places before I get there.

3. I almost cancelled my recent tour because I was surprised when the host told me the cost in his native country.Easy to use this app to book tours, choose a guide and make payment.

4. Basically $200 for a private car compared to $30 on a bus tour.. I also did not realise this site was in pounds, then trying to cancel 30 min later, nope, and , no phone support.

5. I've deleted it already.It just has an annoying bug that when I use it on my phone (Samsung S21) the search bar gets covered with the 'with locals' logo while I write the name of the city I search.

6. Other than a few top destinations listed I can't search for a specific city to try to arrange a tour before I get there.

7. It is definitely worth trying out.Good app for finding quality tour guides (host) in visiting countries.

8. Great app, been working well the last few months.. Keep up the good work.TOTAL WASTE OF TIME AND EFFORT.

9. It is a private tour, so it nice to have a personal touch by the guides.

10. Every tour is way overpriced compared to other tours.

11. I looked into withlocals , and saw the price was $60 on with locals as a private tour.

Steps to Troubleshoot & Fix Withlocals Issues

1. Fix Withlocals Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Withlocals: Restarting the app will resolve most errors.
  2. Update the Withlocals App. Here is how:
    1. On Android goto PlayStore » Search for "Withlocals" » Open Withlocals » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Withlocals » click "UPDATE".
  3. Clear Withlocals app cache: Clearing cached data will force your app to retrieve the latest data directly from Withlocals servers.
    1. On Android, goto Settings » Apps » Select "Withlocals" » click Storage » click "Clear Cache".
  4. Check Withlocals app permissions. If any of these permissions required to use your device's features are disenabled, Withlocals might not work.
  5. Uninstall and reinstall Withlocals. If nothing else has worked, completely uninstall Withlocals then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Withlocals not working


2. Fix Withlocals Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Withlocals be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Withlocals not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Withlocals may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • GM. My name is Luke and we offer a very interesting tour that no one else does which is an art gallery walk through the art district of Barcelona. I know that the Barcelona market is saturated but wanted to make you aware of our offering which is unique in the city. In our experience guests don't just look at art but get to meet the artists in their studio spaces, can ask questions of the gallery owners, and share drinks in various of the establishments. Just to inform you of what we do. Thank you for your time and good day!

    — by Luke 3 months ago