Published by Tribune Broadcasting Company on Aug 12, 2024

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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About FOX8

1. FOX8 WGHP provides the latest news, breaking news, weather and traffic for the Piedmont Triad -- Greensboro, Winston-Salem and High Point and surrounding areas. • Watch video of your trusted reporters on the scene, and read revealing articles on what's going on in your community. • Plan your day and week with detailed weather reports, live alerts of severe conditions, and an interactive radar map. • Optional alerts on breaking news keep you in the know. • On the go?

2. The FOX8 News app brings you all the top stories from our daily broadcasts, as well as stories developing in real time.

3. The FOX8 mobile app brings you all the top stories from our daily broadcasts, as well as stories developing in real time.

4. News has never been more local than in the palm of your hand.

5. Save stories for later to access at your convenience.

FOX8 Customer Insights

1. update: I uninstalled the app and reinstalled, still crashing after opening, so guess I am just deleting the app, maybe be back if ever fixed, goodbye reinstalled 7/5/2019 still not working, crashes when trying to open update, installed again on 8/3/2019 still a crashing piece of trash, nobody bothers fixing anything, don't waste your timeReliable news.

2. Nice format because when I go back to the main page after reading a story I am taken back to where I left off in the news feed (not the top of the main page).

3. It's more reliable to open the story that the notification shows but he way the ads display is maddening! You have the option of viewing the story or reading it.

4. I am able to see news articles after hitting open in GP store.

5. Now it no longer transfers to my SD Card, hogs the little space I have with videos I don't want and floods the news with video ads.

6. Too many ads just to view a story.keeps crashing, wont open.

7. Why do people mess with success????Stop with the reminders every time to turn on alerts! I don't want alerts and have to spend time just turning off your reminders each time when I start the app.

8. Most of the time it's the news story but it's preceded by an ad.

9. It moved easily on to the SD Card on my phone and kept me up to date on local news, weather and sports.

10. In store you are prompted to open app, there is no prompt to update.

11. No matter how many times I save my notification settings it won't send me any until I manually open the app then it won't send me anything once I close the app.

Steps to Troubleshoot & Fix FOX8 Issues

1. Fix FOX8 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FOX8: Restarting the app will resolve most errors.
  2. Update the FOX8 App. Here is how:
    1. On Android goto PlayStore » Search for "FOX8" » Open FOX8 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FOX8 » click "UPDATE".
  3. Clear FOX8 app cache: Clearing cached data will force your app to retrieve the latest data directly from FOX8 servers.
    1. On Android, goto Settings » Apps » Select "FOX8" » click Storage » click "Clear Cache".
  4. Check FOX8 app permissions. If any of these permissions required to use your device's features are disenabled, FOX8 might not work.
  5. Uninstall and reinstall FOX8. If nothing else has worked, completely uninstall FOX8 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FOX8 not working


2. Fix FOX8 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FOX8 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FOX8 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FOX8 may not be able to connect to the Internet when running in the background.

Reported Issues