Contact TV6 & FOX UP Customer Service

Why should I report an Issue with TV6 & FOX UP?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Gray Digital Media to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I would like a streaming version on demand.This app works and then it freezes up and then it cakes an article while you are reading it and keeps on switching it forward and backwards so you have to go back and set it where you left off readingThis app worked great on my iphone, however on my new android device it doesnt load and only shows a white screen with the little search magnifier glass and a few other unlabled buttons.Error for a couple days now.

2. Waste of time!Not much good when large parts of the news broadcast are not available for viewingThe only app ever to force a shut down and start over fairly often otherwise it won't openThe app is great whenever you're away from your local viewing you can keep up with what's going on locally.

3. However, when I use the back button after reading a story, to go back to the newsfeed, it takes me back to the top of the list instead of where I had left off scrolling... deters me from opening any stories and instead read only the headlines.

4. I also have your weather app and the same thing no video of current forecast.

5. Similar news apps doing the same thing too.

6. Everything else is fine.Does not cover local news very well.

7. I assume you have a morning, noon and night video on your regular broadcast.

8. Not bad for local news.

9. Not great way to get news.

10. I can't find anywhere that you have your current video forecast.

11. Less & less stories not updating with new stories either.Access to closings used to be simple, Can't access now.

1. Fix TV6 & FOX UP Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TV6 & FOX UP: Restarting the app will resolve most errors.
2. Update the TV6 & FOX UP App. Here is how:
   1. On Android goto PlayStore » Search for "TV6 & FOX UP" » Open TV6 & FOX UP » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TV6 & FOX UP » click "UPDATE".
3. Clear TV6 & FOX UP app cache: Clearing cached data will force your app to retrieve the latest data directly from TV6 & FOX UP servers.
   1. On Android, goto Settings » Apps » Select "TV6 & FOX UP" » click Storage » click "Clear Cache".
4. Check TV6 & FOX UP app permissions. If any of these permissions required to use your device's features are disenabled, TV6 & FOX UP might not work.
5. Uninstall and reinstall TV6 & FOX UP. If nothing else has worked, completely uninstall TV6 & FOX UP then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TV6 & FOX UP not working

2. Fix TV6 & FOX UP Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TV6 & FOX UP be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TV6 & FOX UP not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TV6 & FOX UP may not be able to connect to the Internet when running in the background.