Contact My Certificates Customer Service

Why should I report an Issue with My Certificates?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Wes Bunton to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Is there a limitation with not being able to view the Sans of a cert though?Good tool for me! But it will be great if it print out the SAN of cert.Trying to download it since morning & it is still pendingNothing opens up when I click inspect certificate from store.

2. But "inspect certificate from store" doesn't show certificate on pixel 3a and Realwear device.

3. Please add the viewing of SAN values as this is definitely lacking, as well as the ability to see Extended Key Usages When the above gets implemented definitely worth 5*It works like a charm on my D20.

4. Nokia 6.1 plusEasy to use and understandWon't inspect certificates from store.....Great app.

5. Cannot seem to "swipe right for the certificate chain"....doesn't do anything !So much better than Android's default.

6. Any suggestion? Are there logs to check or troubleshooting that you would suggest?Great app, works very well.

7. nice and easy to quickly check certs on a device.

8. Easy to use.

9. This should really be integrated in the OS itself.

1. Fix My Certificates Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Certificates: Restarting the app will resolve most errors.
2. Update the My Certificates App. Here is how:
   1. On Android goto PlayStore » Search for "My Certificates" » Open My Certificates » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Certificates » click "UPDATE".
3. Clear My Certificates app cache: Clearing cached data will force your app to retrieve the latest data directly from My Certificates servers.
   1. On Android, goto Settings » Apps » Select "My Certificates" » click Storage » click "Clear Cache".
4. Check My Certificates app permissions. If any of these permissions required to use your device's features are disenabled, My Certificates might not work.
5. Uninstall and reinstall My Certificates. If nothing else has worked, completely uninstall My Certificates then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Certificates not working

2. Fix My Certificates Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Certificates be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Certificates not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Certificates may not be able to connect to the Internet when running in the background.