Published by FanInc

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Why should I report an Issue with ActionCamera?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of FanInc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

ActionCamera Customer Insights

1. Is not working.

Steps to Troubleshoot & Fix ActionCamera Issues

1. Fix ActionCamera Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ActionCamera: Restarting the app will resolve most errors.
  2. Update the ActionCamera App. Here is how:
    1. On Android goto PlayStore » Search for "ActionCamera" » Open ActionCamera » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ActionCamera » click "UPDATE".
  3. Clear ActionCamera app cache: Clearing cached data will force your app to retrieve the latest data directly from ActionCamera servers.
    1. On Android, goto Settings » Apps » Select "ActionCamera" » click Storage » click "Clear Cache".
  4. Check ActionCamera app permissions. If any of these permissions required to use your device's features are disenabled, ActionCamera might not work.
  5. Uninstall and reinstall ActionCamera. If nothing else has worked, completely uninstall ActionCamera then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ActionCamera not working


2. Fix ActionCamera Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ActionCamera be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ActionCamera not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ActionCamera may not be able to connect to the Internet when running in the background.

Reported Issues