Contact Webgenie SWF & Flash Player Customer Service

Why should I report an Issue with Webgenie SWF & Flash Player?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Webgenie Launcher Team to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Wondering if I need to re-download the file or change a setting.Good emulator, allows to play swf files directly from device, but the cons of it, that is the player itself is ONLY player, there is no features to play games on it, like an ON SCREEN BUTTONS, you can only run games, but no playing them, and thats really bad because emulation is really good! Also, in description it says it support virtual buttons, i tried, if developer suggest me working virtual pad, i would be really glad!On screen game pad please because I can play games,without a keyboard and I can't always take a keyboard with me also the keyboard I is not always as good as having on screen game pad is like I used to have.

2. I found two problems, when you open a swf game, sometimes it takes a lot time to start game and show white screen, and second problem is about saving game, could you add savestate feature, cause many people like me would love to play games without stressing on losing progress, so we could start from where we left.

3. Can't run games the use action script3 please fix this, please fix it so you can have a choice of a external keyboard gamepad, or on screen game buttons profiles like you used to be able to play games.

4. The next time I load up the flash game it wont say load game (basically the game starts anew each time its started up)Best android swf player so far.

5. I would love to see them added back in, but for now this is probably the most functional flash player on the app store.This app is very nice 👍🏼, it can play swf games easily.

6. I'm happy this app is still alive and being updated.This app is great with a few caveats: because it is running off very experimental code(ruffles flash emulator) not all flash games work.

7. I hope this app can run swf games in full speed in your future updates.works really well compared to almost all other flash players Ive used so far, would give 5* if you guys can a feature which would allow the flash games to have saves.

8. Third, if you are using android 8+, some files wont work because flash is emulated on those versions.

9. The old version was able to play a SWF game no problem, and could even save my progress in the game which were saved as Cookies.

10. Some flash games tend to have huge frame drops in certain scenarios (Epic Battle Fantasy 2 for example).

11. Second, you are limited to a thumb stick and 4 buttons, so some games are unplayable because they require more.

1. Fix Webgenie SWF & Flash Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Webgenie SWF & Flash Player: Restarting the app will resolve most errors.
2. Update the Webgenie SWF & Flash Player App. Here is how:
   1. On Android goto PlayStore » Search for "Webgenie SWF & Flash Player" » Open Webgenie SWF & Flash Player » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Webgenie SWF & Flash Player » click "UPDATE".
3. Clear Webgenie SWF & Flash Player app cache: Clearing cached data will force your app to retrieve the latest data directly from Webgenie SWF & Flash Player servers.
   1. On Android, goto Settings » Apps » Select "Webgenie SWF & Flash Player" » click Storage » click "Clear Cache".
4. Check Webgenie SWF & Flash Player app permissions. If any of these permissions required to use your device's features are disenabled, Webgenie SWF & Flash Player might not work.
5. Uninstall and reinstall Webgenie SWF & Flash Player. If nothing else has worked, completely uninstall Webgenie SWF & Flash Player then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Webgenie SWF & Flash Player not working

2. Fix Webgenie SWF & Flash Player Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Webgenie SWF & Flash Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Webgenie SWF & Flash Player not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Webgenie SWF & Flash Player may not be able to connect to the Internet when running in the background.