Contact Verizon Tones Customer Service

Why should I report an Issue with Verizon Tones?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Verizon Consumer Group to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. When you to try to change the songs, it gives you an error code and if you try to delete it, it never full registers it just goes to a blank whit screen.

2. I've tried force closing the app, reopening, uninstalling...everything. Focus on just making this a FUNCTIONAL webpage instead for those of us who enjoy Ringbacks.Just like everyone else has said, the app doesn't work!! Goes from the spinning wheel to an absolute blank screen.

3. I switched phones, and Initially when I downloaded to the new phone I was having issues and kept receiving a system error message 2, but they have corrected the issue.

4. You can't hear the previews of any songs nor can you see what ring back tones or ring tones you own.

5. Error said the ringtone was already purchased which was wrong because it never showed up on my phone.

6. Recently the page wouldn't load, when did load I couldn't do anything, then when it acted correctly I would download a ringtone only to find out it hadn't been loaded.

7. I bought all of these ring tones and ring backs and now have zero access to them.

8. 2 weeks later, I'm having the same issue (system error 255.) I'm just going to cut my losses and uninstall.

9. I know, I know....first world problems.The app doesn't allow me to to change ringtone for assigned contacts.

10. I was also suppose to have a credit with this app for songs I purchased but they never showed up even though I was charged for them.

11. Don't waste your time or your money.Does not work! Don't bother downloading.

1. Fix Verizon Tones Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Verizon Tones: Restarting the app will resolve most errors.
2. Update the Verizon Tones App. Here is how:
   1. On Android goto PlayStore » Search for "Verizon Tones" » Open Verizon Tones » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Verizon Tones » click "UPDATE".
3. Clear Verizon Tones app cache: Clearing cached data will force your app to retrieve the latest data directly from Verizon Tones servers.
   1. On Android, goto Settings » Apps » Select "Verizon Tones" » click Storage » click "Clear Cache".
4. Check Verizon Tones app permissions. If any of these permissions required to use your device's features are disenabled, Verizon Tones might not work.
5. Uninstall and reinstall Verizon Tones. If nothing else has worked, completely uninstall Verizon Tones then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Verizon Tones not working

2. Fix Verizon Tones Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Verizon Tones be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Verizon Tones not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Verizon Tones may not be able to connect to the Internet when running in the background.