Contact GizmoHub Customer Service

Why should I report an Issue with GizmoHub?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Verizon Consumer Group to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Speak, exchange messages and invite trusted contacts to communicate with your child, all while managing their Gizmo Watch and keeping their information safe. • Monitor your child’s location and receive alerts while they’re out and about. • Call, text and video your child’s GizmoWatch easily. • Ensure that only trusted contacts call or text your child’s GizmoWatch. • Assign a contact to receive an instant notification if the SOS button is pressed. • Track your child’s steps and set up daily exercise reminders.

2. The GizmoHub app lets you locate, call and stay in control of your child’s wearable device.

3. Download the GizmoHub app and get a little peace of mind along with it. 2.

4. Follow the instructions to create a GizmoHub account.

1. Here are a list of the issues we've had so far... the app has randomly deleted itself from my phone all together, then when I reinstall it, all the info is just gone and I have to start completely over (this has happened at LEAST 3 times that I can remember) a couple times it has just erased ONE of my kids info 🤷🏼, takes forever for the location to work, their actual gizmos will sometimes randomly turn off, was stated when I purchased that I could set time frames that they are absolutely silent (like school time) but there is no setting for that and therefore they cannot wear them to school, I've also had issues with this new and improved update.

2. Additionally, we are encountering the incorrect notifications others have complained about, where it reports the calls are always to or from "you" even though they aren't.Using it with gizmo watch 3, outbound video from the phone to the watch gets stuck once the call is picked up.

3. I can call the watch, but there's not text message icon.

4. Since we live about 1500 miles from most of our family they are not able to send/receive message with the watch.

5. It's laggy and I cannot clear the Message notification - even though I have deleted the messages and clearing the cache doesn't do anything.

6. The third and possibly the most frustrating is that in order to allow someone the ability to send/receive message from the watch they have to be close enough to "pair" with the watch via I'm guessing Bluetooth.

7. EDIT: The response time when trying to locate a watch live is painfully slow, counting in minutes instead of seconds.

8. Inside the app, unread message count regularly resets back up as if a large number of messages has not been read.

9. Even when both watch and phone are outside in a major metro area, we live near Seattle, so we have pretty good cell signal in our area.

10. Even if they get paired while we are together on a vacation, if they swap phones they can no longer message the watch.

11. Very disappointed! Update: still not working, cannot force locate! Totally defeats the purpose.Great idea, but it does fail in a few areas.

1. Fix GizmoHub Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart GizmoHub: Restarting the app will resolve most errors.
2. Update the GizmoHub App. Here is how:
   1. On Android goto PlayStore » Search for "GizmoHub" » Open GizmoHub » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GizmoHub » click "UPDATE".
3. Clear GizmoHub app cache: Clearing cached data will force your app to retrieve the latest data directly from GizmoHub servers.
   1. On Android, goto Settings » Apps » Select "GizmoHub" » click Storage » click "Clear Cache".
4. Check GizmoHub app permissions. If any of these permissions required to use your device's features are disenabled, GizmoHub might not work.
5. Uninstall and reinstall GizmoHub. If nothing else has worked, completely uninstall GizmoHub then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing GizmoHub not working

2. Fix GizmoHub Server issues & Internet Connection

1. Check network connection: An unstable Internet will make GizmoHub be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to GizmoHub not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, GizmoHub may not be able to connect to the Internet when running in the background.