Published by VSCOM on Sep 23, 2024

Report an issue with 指南針.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with 指南針?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of VSCOM to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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指南針 Customer Insights

Steps to Troubleshoot & Fix 指南針 Issues

1. Fix 指南針 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 指南針: Restarting the app will resolve most errors.
  2. Update the 指南針 App. Here is how:
    1. On Android goto PlayStore » Search for "指南針" » Open 指南針 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 指南針 » click "UPDATE".
  3. Clear 指南針 app cache: Clearing cached data will force your app to retrieve the latest data directly from 指南針 servers.
    1. On Android, goto Settings » Apps » Select "指南針" » click Storage » click "Clear Cache".
  4. Check 指南針 app permissions. If any of these permissions required to use your device's features are disenabled, 指南針 might not work.
  5. Uninstall and reinstall 指南針. If nothing else has worked, completely uninstall 指南針 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 指南針 not working


2. Fix 指南針 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 指南針 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 指南針 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 指南針 may not be able to connect to the Internet when running in the background.

Reported Issues