Contact Volaris Customer Service

Why should I report an Issue with Volaris?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Volaris to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Check your bookings, review details like name or flight number, add optional services such as baggage, sports equipment, priority boarding and seats.

2. Complete your information details, add any optional services and get your boarding pass. It’s that easy.

3. Keep track of your flight information: boarding time, boarding group, seat number, itinerary so you get to the airport on time.

4. Want to get cheaper flights? Login with v. club membership you can get access to the lowest fares, exclusive promotions and early access to discounts.

5. If you add your boarding pass to your wallet, you can check the best way to go to the airport with a map, and review our baggage policies.

6. You can view your boarding passes offline.

7. Our improved Volaris app will get you flying at the lowest prices all year around.

8. Save your payment details to book flights.

9. We’ll let you know about any promotion, new products, policy changes or new feature at volaris. com.

10. Get access to our exclusive promotions for mobile app.

11. Book the best flight among our 197+ routes.

1. As an app, trash.Downloaded it to check in- each time I tried to submit the info for my boarding pass, it went back to the home screen and cleared out all the information I had typed in.

2. I have to open and close the app MULTIPLE times just to see my flight intineray, once I pass that stage...to make edits on my flight (change sear, add luggage,etc) I have to keep closing and open the app until it stops crashing and lets me make the changes I want.

3. Really really bad experience, if it even give me a hard time booking, cant imagine its costumer service or airline staff.The application is good.

4. I tried on both, to book a flight, 7x to be exact, every single one restart the search, didn't let me pay or log in, the app keep dropping and a lot of BS.

5. I need to switch flights and I am going to have to get a whole new flight and I Will get it through a different airline.

6. I spent time trying to fill out all required information to book a flight.

7. If you, by accident purchased three extra anything, to bad it's yours to keep.Have to have the app to TRY to get your ticket or they charge you (cash only) to print your boarding pass.

8. I cannot figure out how to switch flights and I am basically out of time for all that.This app simply doesn't work.

9. Why can't you list the days flights are available to your destination instead of us having to check each day until we find an available flight.

10. I wouldn't mind if it actually worked and didn't error out EVERY time I attempted to use it.

11. As a computer science major, I find this to be a despicable error for such a rudimentary function within the app.This app is terrible.

1. Fix Volaris Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Volaris: Restarting the app will resolve most errors.
2. Update the Volaris App. Here is how:
   1. On Android goto PlayStore » Search for "Volaris" » Open Volaris » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Volaris » click "UPDATE".
3. Clear Volaris app cache: Clearing cached data will force your app to retrieve the latest data directly from Volaris servers.
   1. On Android, goto Settings » Apps » Select "Volaris" » click Storage » click "Clear Cache".
4. Check Volaris app permissions. If any of these permissions required to use your device's features are disenabled, Volaris might not work.
5. Uninstall and reinstall Volaris. If nothing else has worked, completely uninstall Volaris then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Volaris not working

2. Fix Volaris Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Volaris be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Volaris not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Volaris may not be able to connect to the Internet when running in the background.