Contact Event Planner Customer Service

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1. I also thought that if I share the app itself, the receiver is able to get access to the same event details; That would be a nice feature.Not good I spent a good deal of time writing out detail after detail regarding my wedding for days and then poof!! Just like that one day everything I worked so hard planning just disappeared, such a huge inconvenience and up till now I just can't understand what happened so I kindly went ahead and hit the uninstall button because I never would want a repeat of this magnitude to ever happen to me like that again.I paid for this app to stop getting ads however even after purchase they are constantly popping up.

2. Maybe don't offer a free version if you don't want people using it without paying.Nice app but it's unfortunate that I cannot share any pdfs, I've watched numerous videos to get a free export to pdf but nothing came out of it.

3. One important one addition will be nice to be able to share info with other phones and compatible with Iphone.

4. Also please delete my info, I am unable to access my account to delete my CC details.I wish you could share/add friends or family so they can see tasks and mark them complete or track the countdown with you.

5. Would pay for the app if you could share and if the app had widgets or notification reminder options.I understand to use the app for free I will be shown ads, and that is fine.

6. Uninstalled immediatelyI am giving 3 star because this app is missing a very important feature, that is cloud backup and restore.

7. At least Google drive integration is necessary.I wasn't actually able to use the app enough to make a detailed review, because ads kept on popping up every 3 clicks or so.

8. Thank you!It said free membership but still tried to charge my card $39.95 immediately.

9. Is a real shame as I enjoy the app but the money spent on the purchase was a total waste.Just started using this app.

10. Be careful out there you guys! They will charge you immediately even on free trial.

11. More icons or able to create my own picture icon and maybe upload pictures for the theme.

1. Fix Event Planner Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Event Planner: Restarting the app will resolve most errors.
2. Update the Event Planner App. Here is how:
   1. On Android goto PlayStore » Search for "Event Planner" » Open Event Planner - Guests, Todo » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Event Planner » click "UPDATE".
3. Clear Event Planner - Guests, Todo app cache: Clearing cached data will force your app to retrieve the latest data directly from Event Planner servers.
   1. On Android, goto Settings » Apps » Select "Event Planner - Guests, Todo" » click Storage » click "Clear Cache".
4. Check Event Planner app permissions. If any of these permissions required to use your device's features are disenabled, Event Planner might not work.
5. Uninstall and reinstall Event Planner. If nothing else has worked, completely uninstall Event Planner then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Event Planner not working

2. Fix Event Planner Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Event Planner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Event Planner not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Event Planner may not be able to connect to the Internet when running in the background.