Contact Event Portal Customer Service

Why should I report an Issue with Event Portal for Eventbrite?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Powered by Entegy to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Access your unique event app via the Event Portal for Eventbrite.

2. Simply enter your unique event code and tap Go!

3. Eventbrite’s onsite experience suite helps event organisers impress attendees every step of the way.

1. But I'm using the same event code each time and still won't connect.

2. It didn't connect to the internet despite the fact that my browser and other apps were successfully connectedSlido randomly crashing all the time.

3. Only use this App is really required, it's bad.Tried downloading several times in advance of a conference but was faced with a red and white background and no functionality.not working well... slow, updating content with every opening, logout for no reason.

4. I've copied 3 different links for the same event depending on where I go if I'm on the app/on a browser/home computer/mobile device.

5. Can't figure out how to use the app because my event code that's in URL doesn't connect.

6. Nearly every event I run through eventbrite generates an mail asking me where should they send the payment.

7. JUNK APP thanka for nothingIt wouldn't run on my tablet, possibly because I have an old device, so after 2 days I have uninstalled the app until I can afford a new device.Never worked.

8. Customer service is nonexistent!! I'm looking for a better option.If you want to get spammed with Notifications all 5 min, then being soo nannoyed and mute them - this App is for you.

9. Everything immediately takes me to a page to go over API and code which is not helpful.I set up a five day pay out schedule.

10. very disappointing for an event app.needed this for a concert as my printer was down.

11. Update: Did not work for half of the time during the We are Developers conference.

1. Fix Event Portal Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Event Portal: Restarting the app will resolve most errors.
2. Update the Event Portal App. Here is how:
   1. On Android goto PlayStore » Search for "Event Portal" » Open Event Portal for Eventbrite » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Event Portal » click "UPDATE".
3. Clear Event Portal for Eventbrite app cache: Clearing cached data will force your app to retrieve the latest data directly from Event Portal servers.
   1. On Android, goto Settings » Apps » Select "Event Portal for Eventbrite" » click Storage » click "Clear Cache".
4. Check Event Portal app permissions. If any of these permissions required to use your device's features are disenabled, Event Portal might not work.
5. Uninstall and reinstall Event Portal. If nothing else has worked, completely uninstall Event Portal then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Event Portal not working

2. Fix Event Portal Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Event Portal be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Event Portal not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Event Portal may not be able to connect to the Internet when running in the background.