Published by Visibook on Feb 21, 2024

Report an issue with Visibook appointment scheduler.
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Why should I report an Issue with Visibook appointment scheduler?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Visibook to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Visibook appointment scheduler

1. Personal approach will keep small business customer-oriented and your services in demand. • INDIVIDUAL AND CLASS SCHEDULER - select attendees and sends reminders to every participant. • PAYMENTS TOOL - accept payments (optional) as customers are scheduling appointments. • SIMPLE SET UP – Signup is free.

2. Daily planner and organizer that easily transforms into a client app. • ACCESSIBLE FROM ANY CONNECTED DEVICE - you and your customers can access the Visibook scheduling app from any device with an internet connection, even if you don’t have the app. • EASY BOOKING AND CUSTOMER TRACKING - Set when you are free to be booked.

3. Customers will book you with ease using Visibook. • AUTOMATIC REMINDERS AND CONFIRMS - the Visibook appointment calendar automatically sends appointment reminders and confirms to your clients.

4. If your client gets a reminder 24 hours before the appointment there is less possibility that they will miss it. • TWO-WAY GOOGLE CALENDAR SYNC - so you can work around your personal schedule manager and never double-book yourself again.

5. Visibook is a simple, powerful, appointment scheduler, calendar for services businesses and appointment booking app for you and your clients.

6. It takes 2 minutes to signup and book appointments. • CONTROL YOUR SCHEDULE – With Visibook, you are free to change and tool with your schedule on the fly, no matter where you are.

7. Clients save you time and hassle by booking themselves. • MANAGE STAFF – Add employees to your calendar and they can be scheduling online instantly too.

8. You get an organized appointment history for each customer. • CLIENT MESSENGER AND NOTES - text from the app.

9. Your daily planner is always ready and available. • LESS EMAIL AND HASSLE- Share when you are available and free to take appointments.

10. Visibook will help to improve your management and work more efficiently without interruptions to answer calls.

11. With a few taps, the appointment manager books and records them.

Visibook appointment scheduler Customer Insights

1. Otherwise it's perfect!2 New features please!! Is it possible to add a way to the calendar for a customer to input a coupon code and get a free booking without paying a deposit.. (2) would it be possible to make it required that someone put in a phone number for text message and not just an email most people do not check emails.. otherwise this app is still super great one of the best on the market.. this app is one of the best computerized receptionist.Have had this app for several years, Thanksgiving 2021 it crashed for my android.

2. I've been using Visibook for over a year now, and they've definitely made improvements to it! (Though it was great from the start.) For me, it would get five stars if there was a way for clients to make requests through the calendar, instead of directly adding themselves to the schedule.

3. I needed an appointment app that 1) customers could schedule and change their own appointments, 2) could schedule for 3 offices in the same app, 3) would send out automatic text and/or email reminders, 4) worked equally well on phone or computer.

4. only thing is, once you have booked the appointment it says it has sent a confirmation text to the client, but it doesnt, and doesnt send text reminders to clients it only sends emails.

5. I can now let my clients sign up for all of our classes! The platform is just so clean and sleek! Can you believe that I was able to speak to someone (Brian) personally by PHONE to have a few of my questions answered? Now that is the highest level of customer service in the industry.

6. The important thing is the clients love how easy it is to book their own appointments and the 24 hour reminder and I love that it doesn’t require much management from the business owner.

7. Mobile data is required? Really All these features above are possible with a calendar I won't mention.I absolutely love this app! I have gone through many similar to Visibook, but Visibook by far outperforms them all.

8. I’ve been using the free trial for a full month and have booked over 100 appointments, so I had to upgrade to the unlimited.

9. My only concern now is that they don’t “update” the app to the point of uselessness (how many perfect apps have been destroyed by updates?)good app easy to use.

10. It all sounds good on paper and in theory but once you start using the thing in real life situations it doesn’t work.

11. I don’t think $19.95 per month for unlimited bookings is cheap but the App works perfectly and, frankly, if you’re seeing over 100 clients a month the $19.95 shouldn’t be an issue.

Steps to Troubleshoot & Fix Visibook appointment scheduler Issues

1. Fix Visibook appointment scheduler Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Visibook appointment scheduler: Restarting the app will resolve most errors.
  2. Update the Visibook appointment scheduler App. Here is how:
    1. On Android goto PlayStore » Search for "Visibook appointment scheduler" » Open Visibook appointment scheduler » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Visibook appointment scheduler » click "UPDATE".
  3. Clear Visibook appointment scheduler app cache: Clearing cached data will force your app to retrieve the latest data directly from Visibook appointment scheduler servers.
    1. On Android, goto Settings » Apps » Select "Visibook appointment scheduler" » click Storage » click "Clear Cache".
  4. Check Visibook appointment scheduler app permissions. If any of these permissions required to use your device's features are disenabled, Visibook appointment scheduler might not work.
  5. Uninstall and reinstall Visibook appointment scheduler. If nothing else has worked, completely uninstall Visibook appointment scheduler then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Visibook appointment scheduler not working


2. Fix Visibook appointment scheduler Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Visibook appointment scheduler be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Visibook appointment scheduler not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Visibook appointment scheduler may not be able to connect to the Internet when running in the background.

Reported Issues