Published by ViewSonic Corporation

Report an issue with ViewSonic Projector vRemote.
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Why should I report an Issue with ViewSonic Projector vRemote?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ViewSonic Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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ViewSonic Projector vRemote Customer Insights

1. 😊 (7/26/19) App is broken - it won't send code to allow registration!Horrible instructions! It says simply, "Scan the QR code", but nowhere on the website or in this app does it say how to make the projector display the QR code! This would be easy if they only gave the most basic information!Viewsonic basically don't care about app development/support anymore.

2. I love the M2 but will definitely think twice next time buying Viewsonic.Can't do basic navigation with this app... they didn't even implement the navigation wheel.

3. I lost my remote and thought this would be my solution, but it's just complete garbage.UPDATE (8/2/19): App is allowing registration now.

4. There is no qr code on the projector or box or anything.

5. I finally received a validation code.

6. The big issue is the app does not open on android 11 at all.

7. It only works connected to internet, I wish it had direct wifi instead.

8. And controls hdmi source and volume.

9. It would be nice if I could change pictures settings and the INTERPOLATION.

10. But hey it worksWorks okay on Android 10 but functionality is limited.

11. You can't turn the unit on with the app and the volume increases in 5s.

Steps to Troubleshoot & Fix ViewSonic Projector vRemote Issues

1. Fix ViewSonic Projector vRemote Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ViewSonic Projector vRemote: Restarting the app will resolve most errors.
  2. Update the ViewSonic Projector vRemote App. Here is how:
    1. On Android goto PlayStore » Search for "ViewSonic Projector vRemote" » Open ViewSonic Projector vRemote » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ViewSonic Projector vRemote » click "UPDATE".
  3. Clear ViewSonic Projector vRemote app cache: Clearing cached data will force your app to retrieve the latest data directly from ViewSonic Projector vRemote servers.
    1. On Android, goto Settings » Apps » Select "ViewSonic Projector vRemote" » click Storage » click "Clear Cache".
  4. Check ViewSonic Projector vRemote app permissions. If any of these permissions required to use your device's features are disenabled, ViewSonic Projector vRemote might not work.
  5. Uninstall and reinstall ViewSonic Projector vRemote. If nothing else has worked, completely uninstall ViewSonic Projector vRemote then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ViewSonic Projector vRemote not working


2. Fix ViewSonic Projector vRemote Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ViewSonic Projector vRemote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ViewSonic Projector vRemote not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ViewSonic Projector vRemote may not be able to connect to the Internet when running in the background.

Reported Issues

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