Published by Unbound Medicine, Inc

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Why should I report an Issue with AccessMedicine App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Unbound Medicine, Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact AccessMedicine App image 1 contact AccessMedicine App image 2

AccessMedicine App Customer Insights

1. More of 5 min clinical consult than true access to specialist level information! Would have loved in medical school or R1 year, as staff or senior resident, doesn't seem to access same thorough discussion or specialstic chapters to read on phone.

2. Otherwise, stick to real AccessMedicine on laptop (or textbooks) past R1My institute has subscription for access medicine.

3. It says my account has no access to use the app.This app does not contain the same data as the website.

4. My institution doesn't subscribe to Up To Date, by it is superior mobile read.

5. I am able to use it through my browser.

6. But not able to use through the app.

Steps to Troubleshoot & Fix AccessMedicine App Issues

1. Fix AccessMedicine App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AccessMedicine App: Restarting the app will resolve most errors.
  2. Update the AccessMedicine App App. Here is how:
    1. On Android goto PlayStore » Search for "AccessMedicine App" » Open AccessMedicine App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AccessMedicine App » click "UPDATE".
  3. Clear AccessMedicine App app cache: Clearing cached data will force your app to retrieve the latest data directly from AccessMedicine App servers.
    1. On Android, goto Settings » Apps » Select "AccessMedicine App" » click Storage » click "Clear Cache".
  4. Check AccessMedicine App app permissions. If any of these permissions required to use your device's features are disenabled, AccessMedicine App might not work.
  5. Uninstall and reinstall AccessMedicine App. If nothing else has worked, completely uninstall AccessMedicine App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AccessMedicine App not working


2. Fix AccessMedicine App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AccessMedicine App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AccessMedicine App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AccessMedicine App may not be able to connect to the Internet when running in the background.

Reported Issues