Published by Ulilab on May 14, 2024

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Why should I report an Issue with Phrases - Learn Languages?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ulilab to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Phrases Customer Insights

1. Looking for your updates and expensions.More than a year without updates; when I create lessons, the "create sentences" game put me sentences wrong when they are well, I don't understand why..Nobody is paying for this when you have a bunch of apps and websites for freePlz add simple english as a Native languageSound does not play sometimesThis app is The best way to learn EnglishThis helps you learn languagesEnglish language is not in option.

2. I am using this app to learn German ans Frenc.

3. Thanks for making us fool.I like this app a lot for more informationThanks guys, I enjoy this app very much.

4. Worth the bucks to get the pro version (which is highly affordable).

5. Absolutely first class.

6. Comprehensive and engaging.

7. Bravo.

Steps to Troubleshoot & Fix Phrases Issues

1. Fix Phrases Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Phrases: Restarting the app will resolve most errors.
  2. Update the Phrases App. Here is how:
    1. On Android goto PlayStore » Search for "Phrases" » Open Phrases - Learn Languages » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Phrases » click "UPDATE".
  3. Clear Phrases - Learn Languages app cache: Clearing cached data will force your app to retrieve the latest data directly from Phrases servers.
    1. On Android, goto Settings » Apps » Select "Phrases - Learn Languages" » click Storage » click "Clear Cache".
  4. Check Phrases app permissions. If any of these permissions required to use your device's features are disenabled, Phrases might not work.
  5. Uninstall and reinstall Phrases. If nothing else has worked, completely uninstall Phrases then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Phrases not working


2. Fix Phrases Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Phrases be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Phrases not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Phrases may not be able to connect to the Internet when running in the background.

Reported Issues

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