Published by Aldi Stores Limited on Nov 11, 2024

Report an issue with MyALDI V2.0.
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Why should I report an Issue with MyALDI V2.0?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Aldi Stores Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About MyALDI V2.0

1. • Exciting opportunities - By the end of 2025, we’ll have more than 1,200 Stores in the UK alone and lots of exciting new roles on offer. • Digital payslips at your fingertips - Access and download all of your pay documents at any time. • Perks of the job - View and manage the brilliant benefits available to you as a member of Team Aldi. • Get yourself connected - All the latest Aldi news in one, easy-to-access place.

MyALDI V2.0 Customer Insights

1. These apps are reading ALL your data causing the sluggish..Absolutely screwed up all the functionality of the last working app I have been unable to log in for the past 3 weeks, no one at internal comms will reply/acknowledge my support requests, and therefore my rota is a complete mystery.

2. I get you're proud of Aldi achievements but I want my stuff first.Overdesigned. The old app took 1 click to view the rota and this one now takes at least 3.

3. Clicking the My Rota option locks me into "my rota" but clicking Team Rota sends me to my rota with the option to change it? So far I see nothing that I couldn't access with the old app and it looks basically the same.

4. Disappointing.Good idea, it's nice to see a rota but it's not showing any hrs worked.

5. I also dove in a bit deeper into its functions and realized it's not just a way to check your rota but is a community in its self.

6. Also all the screens like the rota and team rota screens are exactly the same.

7. People only use the app for their rota or their payslip; I could care less about the MyFeed or the MyWellness section.

8. It would of been better releasing it when it was completed.App doesn't show actual shifts worked since last update.

9. TO EVERYONE with compants about the "clunky factor" you may want to check apps like Facebook, WhatsApp, and tiktok aren't the cause.

10. The old app was one tap away from the team rota.

11. Poor show.Keeps crashing after opening for a few seconds... have tried uninstalling and updating and always does the same.

Steps to Troubleshoot & Fix MyALDI V2.0 Issues

1. Fix MyALDI V2.0 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MyALDI V2.0: Restarting the app will resolve most errors.
  2. Update the MyALDI V2.0 App. Here is how:
    1. On Android goto PlayStore » Search for "MyALDI V2.0" » Open MyALDI V2.0 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyALDI V2.0 » click "UPDATE".
  3. Clear MyALDI V2.0 app cache: Clearing cached data will force your app to retrieve the latest data directly from MyALDI V2.0 servers.
    1. On Android, goto Settings » Apps » Select "MyALDI V2.0" » click Storage » click "Clear Cache".
  4. Check MyALDI V2.0 app permissions. If any of these permissions required to use your device's features are disenabled, MyALDI V2.0 might not work.
  5. Uninstall and reinstall MyALDI V2.0. If nothing else has worked, completely uninstall MyALDI V2.0 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MyALDI V2.0 not working


2. Fix MyALDI V2.0 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MyALDI V2.0 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MyALDI V2.0 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MyALDI V2.0 may not be able to connect to the Internet when running in the background.

Reported Issues