Published by Nissan North America, Inc.

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Why should I report an Issue with Nissan Quick Guide?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Nissan North America, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Nissan Quick Guide Customer Insights

1. I uninstalled it.This is A Joke? I was looking for a manual for a Pathfinder I just bought, & was told to get this app... the whole thing is a collection of about 20 videos doing a simple walkthrough of obvious things in each area... (this is your mirror! This is how you move the seat!) Seriously, I was expecting maybe an interactive manual, something easier than paper to find what you need.

2. This seems more like a side project that got put on the back burner and neglected.this app helpe to understand the operation of your car very simple you don't need other person to explain to you or read the manual book it will show you what you need to know about your car or truck in a very simple way really answer your basic operational questions.

3. Why should I have to watch a five minute video of something I can read in 30 seconds? If this app had both videos for those that like them and text for those that don't need it, it would be a superior app.

4. MFM! Manual for Morons2015 Nissan Leaf videos dont work.

5. The visualization makes it easy to find the videos I'm looking for.Love this app.

6. Worked fine last year, but all of a sudden the videos stopped working after an OS update.

7. Uninstalled.No text, only videos and is totally unlike the illustrations shown.

8. Regardless, I was expecting an app-based interactive version of the user manual.

9. Also, there are ONLY videos...no option to view as text.

10. Disappointing.Works great! It's a great to have all the info on my 2019 Altima in one place.

11. For those of us that can actually *read*, the inclusion of nothing but videos is really annoying.

Steps to Troubleshoot & Fix Nissan Quick Guide Issues

1. Fix Nissan Quick Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Nissan Quick Guide: Restarting the app will resolve most errors.
  2. Update the Nissan Quick Guide App. Here is how:
    1. On Android goto PlayStore » Search for "Nissan Quick Guide" » Open Nissan Quick Guide » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Nissan Quick Guide » click "UPDATE".
  3. Clear Nissan Quick Guide app cache: Clearing cached data will force your app to retrieve the latest data directly from Nissan Quick Guide servers.
    1. On Android, goto Settings » Apps » Select "Nissan Quick Guide" » click Storage » click "Clear Cache".
  4. Check Nissan Quick Guide app permissions. If any of these permissions required to use your device's features are disenabled, Nissan Quick Guide might not work.
  5. Uninstall and reinstall Nissan Quick Guide. If nothing else has worked, completely uninstall Nissan Quick Guide then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Nissan Quick Guide not working


2. Fix Nissan Quick Guide Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Nissan Quick Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Nissan Quick Guide not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Nissan Quick Guide may not be able to connect to the Internet when running in the background.

Reported Issues