Published by Nissan North America, Inc.

Report an issue with Infiniti Quick Guide.
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Why should I report an Issue with Infiniti Quick Guide?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Nissan North America, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Infiniti Quick Guide Customer Insights

1. A menu section with single tab: Terms Of Service !! Also, there's NO option to select pre-2014 automobiles, or any other than the "Q" class, really?! Of course I can refer to the website, but wait, the website isn't great either..The content is good, but please make it so that I don't have to search for my vehicle every time I open the app.

2. They use your InTouch software which is not compatible with Android auto or apple play.

3. Other manufacturers embrace the technology and consumers.As the stated 'Official Infiniti Owner's Portal' this app falls short at much.

4. Figure eight luxury brand excludes these ecosystem software on your vehicle.

5. Thanks for the time you took to create it.App don't even opens up, just black screen.Quick & easy instructionsUse to work.

6. Should have a platform compatible to Android auto or apple play.

7. Remember the automobile industry is very competitive when it comes to interacting with your vehicle.

8. Don't understand why they don't support the software if they don't offer something that is comparable.

9. Provide a favorites area or something like that.This is just a digital manual.

10. It helped... more or less.

Steps to Troubleshoot & Fix Infiniti Quick Guide Issues

1. Fix Infiniti Quick Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Infiniti Quick Guide: Restarting the app will resolve most errors.
  2. Update the Infiniti Quick Guide App. Here is how:
    1. On Android goto PlayStore » Search for "Infiniti Quick Guide" » Open Infiniti Quick Guide » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Infiniti Quick Guide » click "UPDATE".
  3. Clear Infiniti Quick Guide app cache: Clearing cached data will force your app to retrieve the latest data directly from Infiniti Quick Guide servers.
    1. On Android, goto Settings » Apps » Select "Infiniti Quick Guide" » click Storage » click "Clear Cache".
  4. Check Infiniti Quick Guide app permissions. If any of these permissions required to use your device's features are disenabled, Infiniti Quick Guide might not work.
  5. Uninstall and reinstall Infiniti Quick Guide. If nothing else has worked, completely uninstall Infiniti Quick Guide then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Infiniti Quick Guide not working


2. Fix Infiniti Quick Guide Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Infiniti Quick Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Infiniti Quick Guide not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Infiniti Quick Guide may not be able to connect to the Internet when running in the background.

Reported Issues