Published by TVISHA on Aug 2, 2024

Report an issue with Troop Messenger.
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Why should I report an Issue with Troop Messenger?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TVISHA to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Troop Messenger image 1 contact Troop Messenger image 2

About Troop Messenger

1. Troop Messenger is a compact office chat application with amazing security and feature implementation facilitating safe and secured business data sharing.

2. Troop Messenger for business is the sure shot tonic for business assisting you in reducing the time used up for manual data circulation and team work.

3. Troop Messenger, the business chat application is one among all group chat apps which comes with unlimited group creation.

4. Group creation- Catch up team activities in group, and make communication easier than ever before with Troop messenger for business.

5. With its recent version, Troop messenger is good to go for team collaboration across corporates and will be updated with many more professional features which are on the drawing table.

6. It is not only instant messaging for business but also lets you share files of diverse format along with current location and contacts.

7. Group chat-Share data and chat with groups and team up for projects.

8. Multimedia sharing- Now you can share audio, video, images and can take a picture with your phone camera for direct sharing.

9. It offers a collaborative work forum for business needs.

10. Inbuilt app security- Be safe and secured with multiple inbuilt pocket security options.

11. File sharing- you can share files of various formats like. doc, . xls,.

Troop Messenger Customer Insights

1. It has a rich set of features such as instant messaging, video conferencing, global/text search, audio/video calls, sharing files, flagging, respond later, mute conversations, unlimited group creation, forkout, burnout, etc.

2. Though I have used many team collaboration tools earlier, I haven’t seen such a productive and time-saving feature.Troop Messenger has a wonderful design and all the features needed to facilitate collaboration between our office staff and distant workers.

3. It contains a bunch of actions that can be used on any type of message, be it a text, image, video, etc., It makes us choose from the functions of reply, forward, copy, edit, delete, recall, flag, respond later, and message-info according to our need.

4. I like the feature , we can edit the text that we posted and we can search based on flag option (*)One of the best features I like the most is Advanced Filters.

5. It has been rolling out unique features such as burnout, forkout, orange member, cattle call, edit a message, respond later, etc.

6. There are still many unique features such as Forkout and Burnout that are not available on other tools.I Like the feature of the chat supportive actions the most!.

7. without having to spend time looking through undesirable message histories.The best instant messaging app with unparalleled features!.

8. It has splendid features that help for seamless team collaboration.Previously, I used to switch between apps to access files and folders.

9. But, now with the help of Google Drive integration within Troop Messenger, I am able to perform all the actions of file management like access, share, copy the link, and more right from here itself.

10. Also, screen sharing feature help in collaboration with diverse teams across different regions.

11. It saved me many times, a good team messenger app.I like the file preview feature the most.

Steps to Troubleshoot & Fix Troop Messenger Issues

1. Fix Troop Messenger Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Troop Messenger: Restarting the app will resolve most errors.
  2. Update the Troop Messenger App. Here is how:
    1. On Android goto PlayStore » Search for "Troop Messenger" » Open Troop Messenger » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Troop Messenger » click "UPDATE".
  3. Clear Troop Messenger app cache: Clearing cached data will force your app to retrieve the latest data directly from Troop Messenger servers.
    1. On Android, goto Settings » Apps » Select "Troop Messenger" » click Storage » click "Clear Cache".
  4. Check Troop Messenger app permissions. If any of these permissions required to use your device's features are disenabled, Troop Messenger might not work.
  5. Uninstall and reinstall Troop Messenger. If nothing else has worked, completely uninstall Troop Messenger then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Troop Messenger not working


2. Fix Troop Messenger Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Troop Messenger be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Troop Messenger not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Troop Messenger may not be able to connect to the Internet when running in the background.

Reported Issues