Contact Turno Customer Service

Why should I report an Issue with Turno for Hosts: TurnoverBnB?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TidyDaily to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Find, schedule, and pay cleaners to manage your short-term rental business from anywhere. • Find new cleaning professionals in your area in our secure Marketplace. • Automatically schedule your existing cleaners with our calendar sync. • Import your guest calendar from Vrbo, Booking. com, Airbnb, and all major booking platforms and channel managers, as well as iCal, Google Calendar, and Outlook. • Manage schedules, payments, property checklists, and your connections in one place. • Automatically pay your cleaners when they complete a cleaning project. • With the Turno for Hosts App, you can find and set backup cleaners.

2. Turno for Hosts, formerly TurnoverBnB Host App, helps vacation rental operators simplify and automate the turnover process.

3. Never miss an Airbnb turnover!

1. Their customer service has been great, I just spoke with Ari and she was very helpful solving my problem! Totally recommend, it would get 5 stars if the app could do more of what the 'desktop' version does.This app has made a huge difference in my ability to host my old house! Recent interactions with customer service were great.

2. However, I've given it two stars instead of one because fundamentally it does work if I view it from a web browser instead of the app, their customer service was great, and it helped me find a cleaner on very short notice, for a date when my other cleaners were not available.

3. Luckily customer support has been moderately helpful.This is a great service.

4. Awesome Service!The app has been super helpful in connecting me with cleaners! Only negative is that there is a little bit of a lag time on updates (messages and such) from the app or online.

5. Juniper was so great, as was Mary! I can't recommend them enough! Recently chatted with Bela about setting up my second space and she couldn't have been more helpful.

6. Customer service rocks, though, especially Kassie!!!!Huge learning curve with this platform.

7. The good thing is that customer support seems to always be available to help out via text.

8. Mia helped me with the integration with my management software and stayed with me the whole time.Some things can't be done in the app so I have to open the webpage.

9. It's a little buggy whenever I try to manually move some dates around (for example if I change the clean date to a day later or earlier and save it, the app reverts to the original day sometimes).

10. I am now trying to find a cleaner our friends recommend through this app and it is incredibly difficult.

11. Until they change this, I cannot recommend (and they have told me they won't - ever).Turno is a super timesaver for me.

1. Fix Turno Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Turno: Restarting the app will resolve most errors.
2. Update the Turno App. Here is how:
   1. On Android goto PlayStore » Search for "Turno" » Open Turno for Hosts: TurnoverBnB » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Turno » click "UPDATE".
3. Clear Turno for Hosts: TurnoverBnB app cache: Clearing cached data will force your app to retrieve the latest data directly from Turno servers.
   1. On Android, goto Settings » Apps » Select "Turno for Hosts: TurnoverBnB" » click Storage » click "Clear Cache".
4. Check Turno app permissions. If any of these permissions required to use your device's features are disenabled, Turno might not work.
5. Uninstall and reinstall Turno. If nothing else has worked, completely uninstall Turno then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Turno not working

2. Fix Turno Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Turno be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Turno not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Turno may not be able to connect to the Internet when running in the background.