Published by Digital Life Solutions, LLC.

contact Checkbook Chat with our AI-based Checkbook Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Checkbook?



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Why chat with our AI Checkbook Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Checkbook.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. I just got a new phone and had to start everything over again since the backup feature is no longer accessible after an update and the settings button disappearsI've been using this app for several years now.

2. I've switched to a different checkbook app.I've been using this app for years and now on 4 different phones, it's basic and does the job.

3. Just wish they'd fix the bug and update the app after 9 years.Recurring transactions stop after a period of time.

4. Based on this, I cannot assign more than two stars, where if this were fixed, I would gladly put 4-5 stars.Wow. Really hasn't been updated since 2011? I have been using this app for a LONG time.

5. it does fuzzy math from time to time (only off by a penny, never anything more) but being able to look at all my accounts on one page is more convenient than the penny.

6. Might try a new app soon.I loved this app on my old phone and bought the paid version, but I recently upgraded to a new phone and learned that the app itself has no menu button so I'm completely unable to access many of the features, like backup and restore, exporting to CSV, etc.

7. It is the best finance tracker I have ever used, however, the number one problem I have with this app is the backups never work! Every time I get a new phone, I have to restart all of my accounts.

8. Also when you transfer data from your old to new phone it does not keep the transactions.

9. Been using it for years but it's incompatible with my new phone.

10. I started paying attention to the balance after several transactions and found that the error is, in fact, the apps.

11. I don't have to use a calculator!Used to love this app and have been using it for years.

Steps to Troubleshoot & Fix Checkbook Issues

1. Fix Checkbook Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Checkbook: Restarting the app will resolve most errors.
  2. Update the Checkbook App. Here is how:
    1. On Android goto PlayStore » Search for "Checkbook" » Open Checkbook » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Checkbook » click "UPDATE".
  3. Clear Checkbook app cache: Clearing cached data will force your app to retrieve the latest data directly from Checkbook servers.
    1. On Android, goto Settings » Apps » Select "Checkbook" » click Storage » click "Clear Cache".
  4. Check Checkbook app permissions. If any of these permissions required to use your device's features are disenabled, Checkbook might not work.
  5. Uninstall and reinstall Checkbook. If nothing else has worked, completely uninstall Checkbook then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Checkbook not working


2. Fix Checkbook Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Checkbook be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Checkbook not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Checkbook may not be able to connect to the Internet when running in the background.

Reported Issues

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