Published by Townsquare Media, Inc. on Aug 22, 2024

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Why should I report an Issue with WGRD 97.9 - 97.9 'GRD Rocks?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Townsquare Media, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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WGRD 97.9 Customer Insights

1. It frequently stops playing, pauses or keeps playing songs in the commercial break and you miss half of the next segment.

2. Really needs some work.it would be awesome if that after 2 to 15 minutes of listening it would continue to stream instead of cutting out and me having to re open the app and push play cuz its paused.

3. Why? Every time I get any activity on my phone, such as a call, notification, momentary network interruption, etc, the stream stops, but does not restart again.

4. Constantly playing music in the middle of commercial break in the morning, then cuts to the middle of the FBHW segment so I miss half of it.

5. The app ad makes the show unlistenable, pushing away customers.I only use this to listen to FBHW, probably going to use something else in the near future.

6. Today it keeps pausing itself and when I press play it takes me back about a minute before it paused.

7. As of 3/15/20, still no response to my email.I love this app 100 % of the time but it runs with a huge delay over the air on the radio.

8. Overall, the app, based on my experience, has seriously declined the past few monthsI hate the "initial ad" that plays before the stream starts.

9. Plays the same song(s) during commercials (the same two for a day, then two more equally crappy songs alternated the next day).

10. You will never have a chance to call in a be picked for stuff the delay is to great.

11. The app frequently cuts out, will go over on commercials so that the show is missed.

Steps to Troubleshoot & Fix WGRD 97.9 Issues

1. Fix WGRD 97.9 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WGRD 97.9: Restarting the app will resolve most errors.
  2. Update the WGRD 97.9 App. Here is how:
    1. On Android goto PlayStore » Search for "WGRD 97.9" » Open WGRD 97.9 - 97.9 'GRD Rocks » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WGRD 97.9 » click "UPDATE".
  3. Clear WGRD 97.9 - 97.9 'GRD Rocks app cache: Clearing cached data will force your app to retrieve the latest data directly from WGRD 97.9 servers.
    1. On Android, goto Settings » Apps » Select "WGRD 97.9 - 97.9 'GRD Rocks" » click Storage » click "Clear Cache".
  4. Check WGRD 97.9 app permissions. If any of these permissions required to use your device's features are disenabled, WGRD 97.9 might not work.
  5. Uninstall and reinstall WGRD 97.9. If nothing else has worked, completely uninstall WGRD 97.9 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WGRD 97.9 not working


2. Fix WGRD 97.9 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WGRD 97.9 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WGRD 97.9 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WGRD 97.9 may not be able to connect to the Internet when running in the background.

Reported Issues