Contact TrueCar Used Cars and New Cars Customer Service

Why should I report an Issue with TrueCar Used Cars and New Cars?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Truecar, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Based on actual recent transactions other buyers have made, the TrueCar Price Curve shows you the average price others paid for new vehicles in your area that are similar to the one you’re interested in -- so you can identify a great price when you see one.

2. We show you price ratings based on similar used car listings in your area, so you know when you're getting a great deal.

3. With the TrueCar app, whether you’re browsing, buying new or used, selling, or trading-in, you’re in charge of the process from start to finish. Here’s how.

4. With TrueCar, you get an upfront, personalized price offer from a TrueCar Certified Dealer on our app.

5. In addition, you get a free condition report summary for the used car you want, helping you feel confident about buying your next vehicle.

6. Answer a few questions to see your car's estimated market value instantly, and get a cash offer from a participating dealer in minutes.

7. We give you a comprehensive savings summary for the car you want that includes MSRP, incentives, and total off MSRP.

8. It’s easy and fast to trade in with TrueCar.

9. Copyright ©2020 TrueCar, Inc. All rights reserved.

10. We empower you with the knowledge to get a great deal.

11. Get access to our extensive selection of pre-owned vehicles for sale across the US.

1. When searching for vehicle based on custom build, the app does not automatically filter to Trim levels! Huge oversight and makes it seem more vehicles are available than actually is.Horrible. Doesn't keep searches, the back button brings you to the beginning of your search so you have to find your place again, constantly jumping pages to things you never clicked on.

2. I absolutely love it! TrueCar blows the competition away!I think overall this app is amazing The only thing that's frustrating is when you go to choose the options the one you want engine choices or options it'll let you but as soon as you accept it the standard options will show instead.

3. I probably use this app 2-300 times between car buyings (i have actually finalized buying 2 cars with the true car process.) Clearly I use the app to learn what is available on the market (colors, trim levels, options, etc.) ; not just to get a price.

4. Other than that great app easy to use with some great deals.The app is awesome! It was easy to filter choices based on my specifications and even easier to locate a vehicle that I wanted.

5. In order to choose interior color and other options you have to figure out where to go in the app to get to those things (not intuitive at all).

6. Seems like a friendly user interface at first but I very quickly lost faith in its ability to be a helpful tool in my search for a car.They no longer show incentives on the vehicles, which effectively makes this app totally worthless.

7. For example I would choose the 6.2 engine as soon as I accepted it it showed on the screen the 5.3 engine the same for different trim levels it would do the same thingI used to like this app until they changed it.

8. I love that TrueCar gives choices for new and used vehicles with a wide variety and the rates are fantastic! I tell everyone who comments on my new truck how I found it and reasonably priced it was.

9. They also eliminated the ability to pick certain options, and instead make you choose from common option lists.

10. The only thing I would suggest is being able to pick more than one type of vehicle at a time.

11. I bought my car with this service in 2011, but it's really declined since.I have used this app for years and it has been great until the last update.

1. Fix TrueCar Used Cars and New Cars Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TrueCar Used Cars and New Cars: Restarting the app will resolve most errors.
2. Update the TrueCar Used Cars and New Cars App. Here is how:
   1. On Android goto PlayStore » Search for "TrueCar Used Cars and New Cars" » Open TrueCar Used Cars and New Cars » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TrueCar Used Cars and New Cars » click "UPDATE".
3. Clear TrueCar Used Cars and New Cars app cache: Clearing cached data will force your app to retrieve the latest data directly from TrueCar Used Cars and New Cars servers.
   1. On Android, goto Settings » Apps » Select "TrueCar Used Cars and New Cars" » click Storage » click "Clear Cache".
4. Check TrueCar Used Cars and New Cars app permissions. If any of these permissions required to use your device's features are disenabled, TrueCar Used Cars and New Cars might not work.
5. Uninstall and reinstall TrueCar Used Cars and New Cars. If nothing else has worked, completely uninstall TrueCar Used Cars and New Cars then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TrueCar Used Cars and New Cars not working

2. Fix TrueCar Used Cars and New Cars Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TrueCar Used Cars and New Cars be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TrueCar Used Cars and New Cars not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TrueCar Used Cars and New Cars may not be able to connect to the Internet when running in the background.