Contact iTutor Learning App Customer Service

Why should I report an Issue with iTutor Learning App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AESL Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. These tests not only help prepare for the key entrance exams in a timely manner but also help students in analyzing their learning and assessing their strong and weak areas.

2. It allows students to stay abreast with every subject, ranging from Physics, Chemistry, Mathematics, Biology and English with the recorded video lectures from the expert faculty of AESL.

3. To help students assess their knowledge and evaluate their preparation chapter tests are being integrated.

4. To make the learning experience even more engaging, certain options like, Ask An Expert are integrated, which makes it easier for students to clarify their doubts.

5. iTutor is an e-learning Program designed by AESL to provide top-notch guidance to students.

6. It is a platform designed to help students ace the cut-throat competition of today.

7. Ask An Expert section is specially designed for the curious minds who wish to ask, learn, improve and grow. iTutor App can be downloaded for free.

8. From IIT-JEE to NEET preparation, different Olympiads to Scholarship Exams like NTSE, most competitive exams can be cracked using the iTutor App.

9. Students can now enjoy access to all the video lectures (first 3 minutes) without any charges.

10. Many high-quality e-books are available to prepare the candidates for various entrance exams.

11. Students can now read on the go with these high-quality e-books and save their time and money.

1. Please do something about it, as it causes irritation and kills time of all studens.After I logged in the app and chose my class and after choosing the option to consume free content and clicked confirm and after that it stucks on loading and says user I'd and password doesn't match behind the loading animation but I filled correct information.

2. Even after clearing cache and having high speed network.Whenever I open the app it shows no subjects available and that's the reason why I am not able to see lectures of any subject I tried to reinstall the app but no solutionI can't attend the test its showing "it seems you have attempted this test from some other devices and not submitted it successfully .

3. I want to attempt daily practice test but instead of giving us different sections for every subject they have all the test in same windowDoesn't let me login, even when i have bought a dlp program(2Years-AIATS Jee Main+Adv 2025) it says your user id or password doesnt match.

4. Logging in is hell a task(most of the time is says contact support)When i click attend live class, the screen goes blank! Everything Lags like hell.

5. I'm having wifi at my home but still the app takes a lot of time to load and always shows 'aakash itutor is not responding', the video lectures too take a lot of time to load and when I pause or rewind the lectures it buffers all the time.

6. please login from the same device to resume your device and i am unable to find which device is it tking aboutCrashes everytime after 2 mins while only watching lectures, using the app in Android 13, it is really unstable.

7. I tried to login with the PSID numerous times but still it would tell me your user id password dknt match!! Please resolve my issue.

8. Why it doesn't let me in???!!!😭 I'm very disappointed because I want to attend my class tomorrowThe app has very old interface and also accessing materials is very difficult.

9. And also ask an expert section goes white when clicked on and sometimes the previous solutions aren't available.Doesn't deserve the single star.

10. I can't login the app using my PSID and password.

11. Live lectures are not provided in recorded form.

1. Fix iTutor Learning App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart iTutor Learning App: Restarting the app will resolve most errors.
2. Update the iTutor Learning App App. Here is how:
   1. On Android goto PlayStore » Search for "iTutor Learning App" » Open iTutor Learning App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iTutor Learning App » click "UPDATE".
3. Clear iTutor Learning App app cache: Clearing cached data will force your app to retrieve the latest data directly from iTutor Learning App servers.
   1. On Android, goto Settings » Apps » Select "iTutor Learning App" » click Storage » click "Clear Cache".
4. Check iTutor Learning App app permissions. If any of these permissions required to use your device's features are disenabled, iTutor Learning App might not work.
5. Uninstall and reinstall iTutor Learning App. If nothing else has worked, completely uninstall iTutor Learning App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing iTutor Learning App not working

2. Fix iTutor Learning App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make iTutor Learning App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to iTutor Learning App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, iTutor Learning App may not be able to connect to the Internet when running in the background.