Published by transfree.id

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Why should I report an Issue with Transfree - International Free?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of transfree.id to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Transfree - International Free

1. Transfree exist to eliminate the problems you might have when trying to send money abroad.

2. Transfree is a new way to transfer your money worldwide with a more efficient way yet secure and reliable.

3. Transfree is a remittance service where our customer send money abroad.

4. IDR (Indonesia Rupiah), MYR (Malaysian Ringgit), GBP (British Poundsterling), USD (US Dollar), AUD (Australian Dollar), EUR (European Euro), dan HKD (Hongkong Dollar).

5. Starting from the total transfer time, the complexity of the procedure, to the limitations of existing regulation.

6. We understand your problem when thinking about sending money abroad.

7. A lot of difficulties when sending or receiving money from Indonesia.

8. With transfree you can feel worldwide transfer like local transfer.

9. These are the problems that often arise in systems that already exist.

10. We provide a fast and convenient service.

11. Licensed by Indonesia’s Bank.

Transfree Customer Insights

1. because it is easy to use for me to send money to another country in a whole world, the service also without admin charge and of course it has good customer service.

2. I receive the same message every time I attempt to enter account information, "admin hasn't verified your detail information." How long am I supposed to wait for verification so I can use the app or uninstall and look for a different app?A very good, very helpful apps, and also easy to use.

3. It doesn't need a charge and it doesn't waste our time for waiting when transferring the money.This app .... Very very helpful, I can transfer money internationally and I don't have to pay any additional fees.

4. it can send money, send money to other country, remmitance, and have good customer service.

5. It is very useful app for transferring money, it could transfer overseas and it's free, there's no charge of it.

6. ThanksThis app transfree is very useful, simple, and we can transfer without getting admin charge.

7. I gladly recommend this app to you if you want to transfer money.I am unable to rate Transfree accurately.

8. I also unable to upload the documents to verify my account.Nice application, easy to use also conventional.

9. it also has good remittance service and ofc quickly proccess.This app needs a lot of improvement, especially the UI design.

10. its easy to use and without admin charge.

11. This app is one of the best app to transfer money abroad, i really recommend this app.

Steps to Troubleshoot & Fix Transfree Issues

1. Fix Transfree Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Transfree: Restarting the app will resolve most errors.
  2. Update the Transfree App. Here is how:
    1. On Android goto PlayStore » Search for "Transfree" » Open Transfree - International Free » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Transfree » click "UPDATE".
  3. Clear Transfree - International Free app cache: Clearing cached data will force your app to retrieve the latest data directly from Transfree servers.
    1. On Android, goto Settings » Apps » Select "Transfree - International Free" » click Storage » click "Clear Cache".
  4. Check Transfree app permissions. If any of these permissions required to use your device's features are disenabled, Transfree might not work.
  5. Uninstall and reinstall Transfree. If nothing else has worked, completely uninstall Transfree then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Transfree not working


2. Fix Transfree Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Transfree be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Transfree not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Transfree may not be able to connect to the Internet when running in the background.

Reported Issues