Contact Panda Customer Service

Why should I report an Issue with Panda - بنده?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of toDoorstep Co. LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Save time by ordering groceries and your home essentials from Panda or Hyper Panda, any time, and a personal shopper will deliver from the store to your door. ‏- A big selection of products for you to choose from, and growing. ‏- Keep lists of your favorite products and shop by recipes. ‏- Add notes to your personal shopper on any particular item. ‏- If you can’t find an item you want in our list, simply add a special request and we will get it for you. ‏- View previous orders and fully or partially reorder them again with a click of a button. ‏- View high-resolution images of products and see nutrition facts and content.

2. It helps us locate your delivery address without the need to bother you and call for directions. ‏- Camera and Photos: We save you time by scanning products' barcodes using your camera, it also helps you add images of special requests. ‏- Notifications: To serve you better, we would like to send you notifications related to your order status and offers.

3. With our user-friendly mobile app, you can now shop your home essentials with a click.

4. ‏Grocery shopping has never been easier.

1. So the Best way forward is to take the money from the card after the shopping has been done by the lazy staff...just like how other supermarkets do I have never seen any other supermarket take the full money from the card before picking the itemsThey delivered incomplete items.. been 3mos since i made the orders and i didn't received any refund.

2. One thing which is BIG problem is that why does Panda take the money beforehand?They should take money once their lazy staff have done the shopping.Because most of the time half the things dont come and then the money taken beforehand IS NEVER refunded.

3. I faced the same issue twice for different order, they deducted the money after that upadted the status as delivered even though items were not delivered and finally not refunding the money.

4. This should be illegal!Terrible service; deduct the money, not deliver items and not refunding since long time.

5. There is a missed pack of two packs purchased in a very small order representing horrible lack of commitment and no availble hotline for customer service only by whatsapp (waiting for reply...) or by mailScan won't even work.

6. While calling to customer care they will say we will check but no action but to snatching money with the name of digital app.This app needs lots of basic improvements.

7. I can't make sign-in I wrote my phone number and the email and my name and everything and I don't get the verification code and call the customer service and the company and no answer can give me hint only say the home page or end chat only.

8. Better go to the supermarket rather than buying online.All day waiting for my order .Instead of saving time by ordering through your app spending all day waiting, last time deal with you.

9. Really very bad appThey basically take your money for a while making you think you have an order and they never deliver it to you.

10. Worse online purchase i,v ever had.Bad experience with delivery service for my 1st order using the app.

11. Then you cancel and they give you the money back after 3 weeks.

1. Fix Panda Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Panda: Restarting the app will resolve most errors.
2. Update the Panda App. Here is how:
   1. On Android goto PlayStore » Search for "Panda" » Open Panda - بنده » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Panda » click "UPDATE".
3. Clear Panda - بنده app cache: Clearing cached data will force your app to retrieve the latest data directly from Panda servers.
   1. On Android, goto Settings » Apps » Select "Panda - بنده" » click Storage » click "Clear Cache".
4. Check Panda app permissions. If any of these permissions required to use your device's features are disenabled, Panda might not work.
5. Uninstall and reinstall Panda. If nothing else has worked, completely uninstall Panda then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Panda not working

2. Fix Panda Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Panda be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Panda not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Panda may not be able to connect to the Internet when running in the background.