Contact Blue Ridge Go Customer Service

Why should I report an Issue with Blue Ridge Go?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Blue Ridge Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You can stream while on the same WiFi network as the TiVo, you can set up recordings away from home so you don't miss your favorite shows, and you can download recordings at home to watch on the go.This AP Does not work!! Terrible can not login.

2. For example last night it was working fine, then this morning all of a sudden it doesn't work! For no apparent reason! Now I cannot log in - the blue circle just sits there and spins.

3. I was excited by the update but... It still sucksAre you ever going to make this app actually work? Won't play .....uninstalled it, if I can't use this app I may have to leave blue ridge.

4. One of the worst go apps i have triedTerrible app, does not work, won't even let me start up streaming on my device to watch anything.

5. If Blue Ridge weren't the only game in town so to speak where I am located, I'd leave them in a hot minute.App works exactly the way it is designed to.

6. Unfortunately I can't sign in so therefore my opinion is the app sucks.Doesn't work! Even reached out to blueridge and went through EVERY troubleshoot step for nothing.

7. It is terrible! I was on a live chat with two different representatives for Blue Ridge both of them offering suggestions, but neither were beneficial.

8. Sometimes I can log in and it will work fine for months, other times I cannot log in.

9. Why do I care about streaming in the home? If I want to stream in the home, I might as well go watch on the TV.

10. They will be losing me for a customer.]If I were actually able to sign into the app I may be able to write a review on how well or bad it is.

11. I have tried logging on to several different devices, and never get past the log in phase to actually utilize this app.

1. Fix Blue Ridge Go Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Blue Ridge Go: Restarting the app will resolve most errors.
2. Update the Blue Ridge Go App. Here is how:
   1. On Android goto PlayStore » Search for "Blue Ridge Go" » Open Blue Ridge Go » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Blue Ridge Go » click "UPDATE".
3. Clear Blue Ridge Go app cache: Clearing cached data will force your app to retrieve the latest data directly from Blue Ridge Go servers.
   1. On Android, goto Settings » Apps » Select "Blue Ridge Go" » click Storage » click "Clear Cache".
4. Check Blue Ridge Go app permissions. If any of these permissions required to use your device's features are disenabled, Blue Ridge Go might not work.
5. Uninstall and reinstall Blue Ridge Go. If nothing else has worked, completely uninstall Blue Ridge Go then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Blue Ridge Go not working

2. Fix Blue Ridge Go Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Blue Ridge Go be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Blue Ridge Go not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Blue Ridge Go may not be able to connect to the Internet when running in the background.