Contact theCut Customer Service

Why should I report an Issue with theCut: Find Barbers Anywhere?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of theCut Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This helps elevate your barber and creates that authentic community feedback that makes theCut the premier destination for clients to discover barbers.

2. With theCut, you can set the amount you want to tip after your barber has finished the haircut, all with our in-app, secure payment system.

3. Features like auto-confirming appointments, business analytics, client notifications, and payment processing help streamline a barber's day-to-day activities.

4. Discover over 15,000 barbers around the US on our network. theCut is the best way to find talented barbers and easily schedule your next haircut.

5. Every month, 50,000 clients find a barber on theCut.

6. You can ditch the business cards and grow your business with high visibility on theCut and our simple and clean booking experience.

7. Easily book a barber for whatever the occasion — same-day cuts, house calls, weddings, while traveling for business or pleasure.

8. With theCut, barbers showcase their skills and services upfront.

9. You can manage your schedule, clients, and finances all with theCut.

10. You can also rate and review your barber.

11. You can set up loyalty and reward campaigns for clients.

1. I would definitely love to see some more features like the ability to require cards for new clients, the ability to edit appointments and/or slide them, a way to open certain spots without changing the overall booking time interval, and of course, a calendar widget.

2. I did NOT rate it 5 🌟 because there is no EDIT option so that I could add services that a clients wants to add while at the shop, I have to "cancel" the appointment and then rebook in order to add the additional services.

3. It would be even greater if there was an option that would allow "touch and drag" rearranging of the service options in the order you would like, instead of having to delete and retype the service to appear in a specific order.

4. Weird.. Also annoying, I have to go to calendar to message my barber via recent messages.

5. As a barber it has help me be more punctual and has eliminated alot of dialogue between me and my clients in terms of texting or calling.

6. I use this app whenever I can't make it to my regular barber, so if it had a filter that allowed me to eliminate barbers that are not open or have already closed for the day then it would be a HUGE improvement.

7. Other than that, I recommend using The Cut app to any Barber or Stylist looking for convenience and reliability in an app.I love this app.

8. Used to be able to upload pictures now says doesn't have permission I've searched everywhere to allow permission but there is no option for me to allow pictures.

9. But what's more irritating is the app feels it is acceptable to notify me at 1:00 AM to tell me my barber, who I just saw TODAY, has an availability for TOMORROW! Outstanding job guys...This app is way too simplistic.

10. Besides that, I'm diggin' TheCut App!!!The Cut app has been great and very convenient for myself and my clients when appointments for servicing are being booked.

11. Alot of ppl call asking how too book NOT knowing that pressing the barber chair is where you'd book.

1. Fix theCut Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart theCut: Restarting the app will resolve most errors.
2. Update the theCut App. Here is how:
   1. On Android goto PlayStore » Search for "theCut" » Open theCut: Find Barbers Anywhere » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for theCut » click "UPDATE".
3. Clear theCut: Find Barbers Anywhere app cache: Clearing cached data will force your app to retrieve the latest data directly from theCut servers.
   1. On Android, goto Settings » Apps » Select "theCut: Find Barbers Anywhere" » click Storage » click "Clear Cache".
4. Check theCut app permissions. If any of these permissions required to use your device's features are disenabled, theCut might not work.
5. Uninstall and reinstall theCut. If nothing else has worked, completely uninstall theCut then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing theCut not working

2. Fix theCut Server issues & Internet Connection

1. Check network connection: An unstable Internet will make theCut be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to theCut not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, theCut may not be able to connect to the Internet when running in the background.