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Chat with our AI-based The Credit Pros Support
Why chat with our AI The Credit Pros Support?
- Our AI is availaibe 24/7, to help you solve any pressing challenges.
- You'll get immediate access to a support assistant specifically trained on support materials of The Credit Pros.
- Skip support wait times and emailing back and forth. Get help immediately.
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What users are saying
1. The staff do not rush you off the phone and take their time answering your questions so you fully understand what you asked them....The fee they charge you is well worth it and while other companies focus on 1 credit bureau at a time, the Credit Pros work on all of them...My dealings with the credit pros was very enlightening, and they kept me well oppressed with what was going on on their part as well as on everyone else's part that were making an impact on my credit history, pass current and or future.
2. The only thing I did not like, was when I missed one month's payment, but told them when I would make the next payment, they essentially hounded me every single day, until I got so frustrated with them and them nagging me, I ended their service; but they are goodAfter 6 months and $900 later my credit dropped to worse than when I started with them.
3. I needed help understanding and I got nothing.I have been working with The Credit Pros for close to a year now, and this app is heavnly to me.
4. Im with the Credit Game University.Hard as ever to get the login But I'd have learnd how this App really works "first and mostly my not been In this sistions before now,"And have nice kind people's that can really help you to get your messup credit fixed correctly.
5. In the 1st 6 months my credit score jumped 40 plus points and I still see it rising....The staff are very friendly and provide excellent feedback.
6. Thanks Credit Pros for helping me this far.Be patient that TCP is working for you behind the scenes to help repair your credit.
7. I went to another company after doing my homework- credit cleared in 60 days- I went from a 535 score to a 690 in 60 days.
8. Their error, plus stayed at 520 from 625, yup backwards, they would'nt credit me the $70 extra i paid × 12 months off their error.
9. Very helpful if your too busy to call in.This company started as a great opportunity to fix credit to purchase a home.
10. You been warned!They are continuously working on my credit.
11. At my wits end i found Credit pros.
Steps to Troubleshoot & Fix The Credit Pros Issues
1. Fix The Credit Pros Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart The Credit Pros: Restarting the app will resolve most errors.
- Update the The Credit Pros App. Here is how:
- On Android goto PlayStore » Search for "The Credit Pros" » Open The Credit Pros: Credit repair » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for The Credit Pros » click "UPDATE".
- Clear The Credit Pros: Credit repair app cache: Clearing cached data will force your app to retrieve the latest data directly from The Credit Pros servers.
- On Android, goto Settings » Apps » Select "The Credit Pros: Credit repair" » click Storage » click "Clear Cache".
- Check The Credit Pros app permissions. If any of these permissions required to use your device's features are disenabled, The Credit Pros might not work.
- Uninstall and reinstall The Credit Pros. If nothing else has worked, completely uninstall The Credit Pros then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing The Credit Pros not working
2. Fix The Credit Pros Server issues & Internet Connection
- Check network connection: An unstable Internet will make The Credit Pros be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to The Credit Pros not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, The Credit Pros may not be able to connect to the Internet when running in the background.
Reported Issues
Please cancel my subscription. Not satisfied and it's to costly for something I can do on my own. Thankyou
J can't afford the monthly payments
Please cancel my subscription
I would like to cancel my credit pros subscription and would like to have my money back from the payment on 11/17/22 I really need the money back !
Please cancel my subscription to Credit Pros
Would like to cancel my subscription no longer interested.
I would like to cancel my whole account because I can't afford the payments. So therefore I don't want the service anymore. Please cancel my account
Hi! Please cancel my subscription as of 7/18/22.
Found another program that's free
I would like my account to be deleted and for payments to stop.
I can not afford this service just yet, I would like to subscribe in a few weeks.
Too expensive need to cancel
Hello, I would like to cancel my credit pros subscription because I don’t need and can’t afford it anymore. Thank you, Raina Turner
Cancel as of 2/4/2022
Please cancel my subscription as of January 23rd 2022. Don't charge me for January 24th 2022 payment. I no longer use this and can't afford it anymore.
I cannot afford 119$. I can use that money to get out of my own debt Thank you for your services but they are no longer needed
I have tried calling to cancel my subscription several times and have only been able to be on hold until I had to give up because I dont have time to sit for hours waiting I and try another time, and its been the same every time. Now I have been charged $119 that I cant afford right now and is going to cause me to be overdrawn and screw up other payment I have made. I want my money back and I want to cancel this membership please. I simply cant afford it right now and havent used it one time. Thank you
Tired to cancel twice no call back there closed on weekend and unresponsive. I need you to stop charging me. I don't want your services. I had them for a year they didn't help m credit score
I want to cancel my credit score has dropped and nothing has been fixed or repaired
I'd like to cancel my subscription from 2 days ago with the credit pros and ask for a refund of 12.99 or no further payments of 100 .00 to be taken on Friday from my debit card thank you Ms. SALINAS
I am cancel my Credit Pro service due to my bank account was charges of $119.00 twices on PayPal account. I give u a free consultant of $12..00 and $119.00 up front fee. I did't get a greement contract to start the services and prove that u need my socialsecurty infromations.
Please cancel my credit pros account. I can no longer afford the monthly fee
My complaint is that you took $119 from my girl's account ending in 67004 I never said to take no money out of that count at all
The complaint that I got was just took $119 from my girls credit card something that nobody gave permission to do that's number one number two I gave you my bank account ending in 4931 and yet took it to $119 back again I will like to see if y'all can replace that money back and cancel my subscription with y'all people thank you my girls account is the one that ends in 6704 thank you
MY CREDIT CARD WAS SWIPED BY SUMONE NAME DANIEL TODAY BUT I CANCELED. THEY SWIPE CARD ANYWAY
I'm highly unsatisfied with creditpros. I use Lexington Law. Please put my $69.00... and the other $69.00 back in my bank account. My bank is informed Not to release another penny to Creditpros. There hasn't been Anything done for me...not one document sent, such as Lexington Law has done. REFUND MY $$$...TODAY. 06/28/2021..!!!
