Published by The Brown Box

Report an issue with Basic English Grammar.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Basic English Grammar?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The Brown Box to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Basic English Grammar Customer Insights

1. Thích nhất là khi chọn sai đáp án nó bao vì sao sai :)Ủa phần lý thuyết sao có mấy chữ vậy? Đâu mất tiêu rồi!!!Awesome app.

2. Làm gì có lời giải và giải thích đâu???Cái này giao diện đơn giản mà đẹp.

Steps to Troubleshoot & Fix Basic English Grammar Issues

1. Fix Basic English Grammar Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Basic English Grammar: Restarting the app will resolve most errors.
  2. Update the Basic English Grammar App. Here is how:
    1. On Android goto PlayStore » Search for "Basic English Grammar" » Open Basic English Grammar » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Basic English Grammar » click "UPDATE".
  3. Clear Basic English Grammar app cache: Clearing cached data will force your app to retrieve the latest data directly from Basic English Grammar servers.
    1. On Android, goto Settings » Apps » Select "Basic English Grammar" » click Storage » click "Clear Cache".
  4. Check Basic English Grammar app permissions. If any of these permissions required to use your device's features are disenabled, Basic English Grammar might not work.
  5. Uninstall and reinstall Basic English Grammar. If nothing else has worked, completely uninstall Basic English Grammar then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Basic English Grammar not working


2. Fix Basic English Grammar Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Basic English Grammar be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Basic English Grammar not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Basic English Grammar may not be able to connect to the Internet when running in the background.

Reported Issues