Contact Costco Connection Customer Service

Why should I report an Issue with Costco Connection?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Costco Wholesale to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Yes, I'm old :-)I have repeatedly tried to install the Costco Digital Membership Card on Android, and this is the only item that comes up.

2. I deleted it.It's a Costco Magazine only Looking for a digital Costco Card.

3. As I have several cars and do not want to have the Costco card in my wallet, as I've about 150+ cards from so many companies and not enough room for them.

4. I will change my review when problem is fixed.What's the point? Signs all over the store "Membership Card on your phone." Really? Not! Where's the app then? This ain't it and I don't see one in the list of apps.

5. Also, I'm Cancelling my Costco Executive membership: 1) Sam's club has an app that has your member card loaded on it.

6. I can only conclude that Costco doesn't want me spending my money else they too would have a compatible app.This is complete trash.

7. I shop online with Amazon, Newegg, Safeway, Walmart and several other online retailers and ALL these other companies have Android apps that are compatible with my devices.

8. It turns out that the Costco app is not compatible with my Android devices.

9. One ... at ... a ... time.I thought this was the store app so i could put my membership card on my phone.

10. If able to have boat, drivers, fishing, gun licence in sure this is possible with Costco's brains indeed.This app should not exist.

11. Cant download Costco Wholesale app.

1. Fix Costco Connection Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Costco Connection: Restarting the app will resolve most errors.
2. Update the Costco Connection App. Here is how:
   1. On Android goto PlayStore » Search for "Costco Connection" » Open Costco Connection » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Costco Connection » click "UPDATE".
3. Clear Costco Connection app cache: Clearing cached data will force your app to retrieve the latest data directly from Costco Connection servers.
   1. On Android, goto Settings » Apps » Select "Costco Connection" » click Storage » click "Clear Cache".
4. Check Costco Connection app permissions. If any of these permissions required to use your device's features are disenabled, Costco Connection might not work.
5. Uninstall and reinstall Costco Connection. If nothing else has worked, completely uninstall Costco Connection then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Costco Connection not working

2. Fix Costco Connection Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Costco Connection be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Costco Connection not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Costco Connection may not be able to connect to the Internet when running in the background.