Contact Costco Wholesale Customer Service

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1. I don't know if this is the fault of the app or something they did server-side but during the last couple of weeks or so every time I try to open Costco's site through this official app - all I get is infinitely reloading page.

2. When reviewing warehouse sales, I can add what I need to a list yet the list is difficult to find without clicking through a few tabs or knowing the app fully already.

3. Additionally there is an issue with the interface when trying to set your warehouse (I frequently need to change my warehouse settings when I am visiting family).

4. Categories and individual item displays are a bit clunky and could be modernized, but not a deal breakerSince the last update this app has sometimes been unusable.

5. I use it to show my membership card when entering but the last few times I've been to Costco it wouldn't even come up.

6. I can't scroll down, I can't search, I can't use menus because the app just reloads the front page over and over every couple of seconds.This app will be fine for most users.

7. I use it to get in, pay for purchases, search for deals and what's new, give feedback, everything that's at the store or available through Costco, it's here, except hot dog.

8. "Set as My Warehouse" button is only available in the Pop Out menu where tiles are longer than the frame.

9. Warehouse details page included "set as my warehouse" or, 2.

10. The My Warehouse in app and on website were tethered, so changing on web also changedapp.Literally unusable.

11. It often says "no internet connection" even though that's not true and everything else on the phone is fine.OK, so I'm a Costco true believer.

1. Fix Costco Wholesale Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Costco Wholesale: Restarting the app will resolve most errors.
2. Update the Costco Wholesale App. Here is how:
   1. On Android goto PlayStore » Search for "Costco Wholesale" » Open Costco Wholesale » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Costco Wholesale » click "UPDATE".
3. Clear Costco Wholesale app cache: Clearing cached data will force your app to retrieve the latest data directly from Costco Wholesale servers.
   1. On Android, goto Settings » Apps » Select "Costco Wholesale" » click Storage » click "Clear Cache".
4. Check Costco Wholesale app permissions. If any of these permissions required to use your device's features are disenabled, Costco Wholesale might not work.
5. Uninstall and reinstall Costco Wholesale. If nothing else has worked, completely uninstall Costco Wholesale then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Costco Wholesale not working

2. Fix Costco Wholesale Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Costco Wholesale be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Costco Wholesale not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Costco Wholesale may not be able to connect to the Internet when running in the background.