Published by Costco Wholesale

Report an issue with Costco Audiobooks.
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Why should I report an Issue with Costco Audiobooks?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Costco Wholesale to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Costco Audiobooks

1. No additional subscription is necessary for audiobook purchases. Visit Costco. com to shop the most in-demand audiobook titles from top authors and in the most in-demand genres.

2. App log-in will be the same as used in the shipping address field when purchasing on Costco. com and will be confirmed in emails from Costco Audiobooks after purchase.

3. The Costco Audiobooks app lets users listen to audiobooks purchased on Costco. com.

4. A Costco Membership is all you need to purchase for yourself or to gift to others.

5. All purchases automatically appear in the app after purchase.

6. Genres include mysteries & thrillers, romance, best-selling & popular fiction, personal development, kids & young adult, and more!

Costco Audiobooks Customer Insights

1. We went on a road trip to see family for the holidays so I tried opening the app to listen to the book only to find my password had expired and needs to be reset by admin! They sent me the password on cyber Monday, when I bought the book series,, and it expired by Christmas.

2. The books I have purchased are outstanding, I just wish I could download them.The books in the series I purchased are listed in alphabetical order with no indicator for which book to begin with or which comes next.

3. Thank you for taking care of your customers!!No instructions for downloading books in order to listen when streaming is not available.

4. 😫I bought my kids Costco audiobooks for Christmas.

5. Can get off the page asking for this information.So nice to get audiobooks via Costco!It won't open.

6. However am very disappointed with the selection of books available and even more so by the poor performance of the app.

7. Right now the app stopped in middle of current book, with some error message, and I can't get it working again.

8. Time for a refund.I just received the email that this service and app is being discontinued.

9. It frequently stops while driving or trying to go to sleep,leaving me fiddling with phone to restart.

10. Was excited to have alternative to those that required added membership fees.

11. We will get full refunds for purchases, wow! And we can still enjoy them till December 2022.

Steps to Troubleshoot & Fix Costco Audiobooks Issues

1. Fix Costco Audiobooks Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Costco Audiobooks: Restarting the app will resolve most errors.
  2. Update the Costco Audiobooks App. Here is how:
    1. On Android goto PlayStore » Search for "Costco Audiobooks" » Open Costco Audiobooks » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Costco Audiobooks » click "UPDATE".
  3. Clear Costco Audiobooks app cache: Clearing cached data will force your app to retrieve the latest data directly from Costco Audiobooks servers.
    1. On Android, goto Settings » Apps » Select "Costco Audiobooks" » click Storage » click "Clear Cache".
  4. Check Costco Audiobooks app permissions. If any of these permissions required to use your device's features are disenabled, Costco Audiobooks might not work.
  5. Uninstall and reinstall Costco Audiobooks. If nothing else has worked, completely uninstall Costco Audiobooks then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Costco Audiobooks not working


2. Fix Costco Audiobooks Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Costco Audiobooks be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Costco Audiobooks not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Costco Audiobooks may not be able to connect to the Internet when running in the background.

Reported Issues