Contact The Texas Observer Customer Service

Why should I report an Issue with The Texas Observer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The Texas Observer to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I don't know what's worse: your app or your customer service!I've subscribed but it won't let me access articles! Texas Observer is an important magazine.... but only if you can read it.Texas Observer is a great publication that has been a leading investigative and progressive voice in the state for decades.Especially poor customer service.I love the Texas Observer!This app does not work on the Android Pie.

2. It gets worse!!!! Uninstalled and reinstalled to try and fix cannot access content problem; now it won't allow me to sign in.

3. Cannot access.

4. Tried the email address below, returned undeliverable.

5. Sent help request, no reply.

6. I've installed and uninstalled three times.

7. Paid for Jan/Feb issue.

8. Ask for password reset and the app crashes.

9. An error occurred, please try again later.

10. Not happy.

11. Just use the website.

1. Fix The Texas Observer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Texas Observer: Restarting the app will resolve most errors.
2. Update the The Texas Observer App. Here is how:
   1. On Android goto PlayStore » Search for "The Texas Observer" » Open The Texas Observer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Texas Observer » click "UPDATE".
3. Clear The Texas Observer app cache: Clearing cached data will force your app to retrieve the latest data directly from The Texas Observer servers.
   1. On Android, goto Settings » Apps » Select "The Texas Observer" » click Storage » click "Clear Cache".
4. Check The Texas Observer app permissions. If any of these permissions required to use your device's features are disenabled, The Texas Observer might not work.
5. Uninstall and reinstall The Texas Observer. If nothing else has worked, completely uninstall The Texas Observer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Texas Observer not working

2. Fix The Texas Observer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Texas Observer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Texas Observer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Texas Observer may not be able to connect to the Internet when running in the background.