Published by Relevant Mobile on Oct 25, 2024

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Why should I report an Issue with Texas Roadhouse?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Relevant Mobile to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Texas Roadhouse

1. You love our Hand-Cut Steaks, Made-From-Scratch Sides, Fall-Off-The-Bone Ribs, and Fresh-Baked Bread!

2. Our mobile app makes getting your Texas Roadhouse favorites faster and easier from finding locations and joining the Waitlist, to browsing our menu and ordering TO-GO.

Texas Roadhouse Customer Insights

1. The first time I was able to get an order made but whenever I added the credit card to pay it told me the security number i was entering was not formatted correctly, but I was entering it correctly.I've used this app several times over several months now.

2. If you are going to offer a service, make sure it works before wasting everyones time! Update: I sent an email to them like they asked and noone has responded, they don't seem to actually care at all.Great app! This is one of the most detailed and thorough ordering apps I've ever used.

3. But love the options you can choose or remove to truly customize your order.Downloaded the app to place my first order ever, took 20 minutes going over the menu and placing my items in the cart.

4. Entered a gift card and debit card and when I went to place the order, an error message pops up saying an error has occurred.

5. Why would they take that away? This app seems to get worse over time.Update: After working with support, they told me to call the store if the waitlist feature doesnt work.

6. It's just making sure that the restaurant reads what is on the receipt that they print to make sure that they got the order correct.

7. Eventually it did take it, but it took about 20 minutes (same card each time and the information was correct).

8. Tried to order both online and through the app since I wasn't able to get anyone on the line when we called.

9. The signature never works, so every payment gets submitted with an indecipherable scribble for a signature, which seems like a bad idea.

10. Idea; allow an option so the app can be scanned at the table to help track transaction of the loyalTerrible update.

11. The app crashes everytime I select "order to go." Every single time without fail.

Steps to Troubleshoot & Fix Texas Roadhouse Issues

1. Fix Texas Roadhouse Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Texas Roadhouse: Restarting the app will resolve most errors.
  2. Update the Texas Roadhouse App. Here is how:
    1. On Android goto PlayStore » Search for "Texas Roadhouse" » Open Texas Roadhouse » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Texas Roadhouse » click "UPDATE".
  3. Clear Texas Roadhouse app cache: Clearing cached data will force your app to retrieve the latest data directly from Texas Roadhouse servers.
    1. On Android, goto Settings » Apps » Select "Texas Roadhouse" » click Storage » click "Clear Cache".
  4. Check Texas Roadhouse app permissions. If any of these permissions required to use your device's features are disenabled, Texas Roadhouse might not work.
  5. Uninstall and reinstall Texas Roadhouse. If nothing else has worked, completely uninstall Texas Roadhouse then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Texas Roadhouse not working


2. Fix Texas Roadhouse Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Texas Roadhouse be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Texas Roadhouse not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Texas Roadhouse may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I would like to delete my Texas roadhouse account

    — by Jess Lynne Williams 2 years ago