Published by Tequila Apps

Report an issue with Online Radio.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Online Radio: Internet Radio?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Tequila Apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Online Radio: Internet Radio image 1 contact Online Radio: Internet Radio image 2

Online Radio Customer Insights

1. Looks great, but no English translation makes it unusable for me sorry, had to to go for refund 😏Question to editor - is it possible to add ability to create folder in favorites? And a timer ....Pretty good app.

2. Definitely need Chromecast supportCan you add a check up when the radio is offline and not to show it in search?5 stars if you add English settings menui like very mush this is a great radio applicationGreat app .

Steps to Troubleshoot & Fix Online Radio Issues

1. Fix Online Radio Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Online Radio: Restarting the app will resolve most errors.
  2. Update the Online Radio App. Here is how:
    1. On Android goto PlayStore » Search for "Online Radio" » Open Online Radio: Internet Radio » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Online Radio » click "UPDATE".
  3. Clear Online Radio: Internet Radio app cache: Clearing cached data will force your app to retrieve the latest data directly from Online Radio servers.
    1. On Android, goto Settings » Apps » Select "Online Radio: Internet Radio" » click Storage » click "Clear Cache".
  4. Check Online Radio app permissions. If any of these permissions required to use your device's features are disenabled, Online Radio might not work.
  5. Uninstall and reinstall Online Radio. If nothing else has worked, completely uninstall Online Radio then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Online Radio not working


2. Fix Online Radio Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Online Radio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Online Radio not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Online Radio may not be able to connect to the Internet when running in the background.

Reported Issues