Published by TEAC CORPORATION

Report an issue with TEAC HR Audio Player.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with TEAC HR Audio Player?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TEAC CORPORATION to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact TEAC HR Audio Player image 1 contact TEAC HR Audio Player image 2

About TEAC HR Audio Player

1. The TEAC HR Audio Player Unlocker (paid app) is available to unlock the function limitations and enable native playback(*3) of FLAC, DSD and other high-resolution formats when using USB-DAC devices not made by TEAC. *1 When using the headphone jack of an Android device to output playback, files with resolutions of PCM 88. 2kHz and higher will be downsampled to 44. 1kHz. *2 The supported TEAC models are HA-P50, HA-P50SE, HA-P90SD and HA-P5 (as of July 2016). *3 If the USB-DAC does not support the sampling rate of the playback file, it will be downconverted when being played.

2. By using an OTG (On The Go) cable to digitally connect a portable amplifier or other device made by TEAC, high-resolution playback and other functions will be unlocked, enabling playback of PCM 192kHz/24-bit and DSD 5. 6MHz high-density, high-resolution files. - HA-P50, HA-P50SE: Support playback of PCM files with resolutions up to 96kHz/24-bit (When connected using AOA (Android Open Accessory) 2. 0, playback of PCM files is limited to resolutions up to 48kHz/16-bit. - HA-P90SD, HA-P5: Support playback of PCM files with resolutions up to 192kHz/24-bit and DSD files up to 5. 6MHz. DSF/DSDIFF (2. 8/3/5. 6/6/11. - When unlocked, files with resolutions of 88. 2kHz and higher will be downsampled to 44. 1kHz or 48kHz. - Files that are protected by DRM cannot be played back. - When outputting DSF, DSDIFF and other DSD formats using DoP, the equalizer and crossfade functions will be disabled.

3. TEAC HR Audio Player is a high-quality music playback app that meets the requirements of music fans who want to enjoy music with high-quality audio even when using their smartphones by supporting playback of high-resolution formats. (*1) The function limitations of the app are unlocked by connecting a compatible TEAC USB-DAC(*2).

4. Using the high-precision equalizer, you can also play MP3, AAC and other standard formats with the audio characteristics you like.

5. In addition, the linear-phase FIR filter prevents phase distortion and other audio quality degradation, allowing you to adjust the sound as you like without reducing the quality of the audio.

6. This enables native playback3 of FLAC, DSD and other high-resolution formats.

7. The graphic equalizer allows up to 16,384 bands to be adjusted and up to 1000 equalizer curves to be saved and loaded.

8. By pinching to zoom the display, you can smoothly make precise equalization adjustments.

9. In addition, the frequency response will not be shown.

10. NOTE: Operation is not guaranteed with all devices.

TEAC HR Audio Player Customer Insights

1. Tried getting in touch with the support to try and get my money back for the unlock code with no luck.Thank you devoloper for making this app because it brings that Nostalgia ios 6 which i love and missed so much and this app has it's character, in ios flat design they removed skuomorphism which was a big step by Apple.Deserve 4 stars all day long.

2. Only problem with the app is that it does not keep the playlist once closed.im using this to replace my Sony NWZ-X2 hi res player because it doesnt support my WH1000xm3 headphones and it works a treat .

3. To my ears the music has a bit more oomph than Neutron player (that's without playing with eq), better separation, tighter bass.

4. However if its just for listening music, then we need the basics a player should have.

5. We need a folder as one of the categories to access our music, just along with playlist and other.

6. Wow! Never knew my amp (teac ref 300) could do such tight bass lines...who needs vinyl?!I'm an audiophile and this is possibly the 2nd or 3rd best sounding app I have heard from playstore.

7. how do you add tunes to a playlist? and i cant see any difference with the unlock featureRubbish, crashes every few seconds on my phone.

8. Thanks.Although not the easiest to sort and navigate, the sound quality is fantastic.

9. I don't have the separate teac DAC so can only base my review on headphone and Bluetooth experience.

10. The sound (I like your equaluzers ) and the layout is just perfect.

11. Connect to hifi amp through phono stage and turn up the treble.

Steps to Troubleshoot & Fix TEAC HR Audio Player Issues

1. Fix TEAC HR Audio Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TEAC HR Audio Player: Restarting the app will resolve most errors.
  2. Update the TEAC HR Audio Player App. Here is how:
    1. On Android goto PlayStore » Search for "TEAC HR Audio Player" » Open TEAC HR Audio Player » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TEAC HR Audio Player » click "UPDATE".
  3. Clear TEAC HR Audio Player app cache: Clearing cached data will force your app to retrieve the latest data directly from TEAC HR Audio Player servers.
    1. On Android, goto Settings » Apps » Select "TEAC HR Audio Player" » click Storage » click "Clear Cache".
  4. Check TEAC HR Audio Player app permissions. If any of these permissions required to use your device's features are disenabled, TEAC HR Audio Player might not work.
  5. Uninstall and reinstall TEAC HR Audio Player. If nothing else has worked, completely uninstall TEAC HR Audio Player then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TEAC HR Audio Player not working


2. Fix TEAC HR Audio Player Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TEAC HR Audio Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TEAC HR Audio Player not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TEAC HR Audio Player may not be able to connect to the Internet when running in the background.

Reported Issues