Contact Taxiapp UK Customer Service

Why should I report an Issue with Taxiapp UK?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TAXIAPP UK to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Someone from the app called me and said they only cover London, something I would have liked to have known when I booked! I was also told that the driver who took the booking doesn't drive any more.

2. Great app, much better than Gett because it doesn't take a £1.50 surcharge for each booking, and it also doesn't do surge pricing - I've sometimes been charged an extra £6 (ON TOP OF the usual booking fee!!) for a rush-hour booking in Central London.

3. I would have understand the cancellation notification if I have got a couple of hours before the end of a shift, heck I would be even more grateful if they rejected the booking 'the coverage does not go to your area', but it was five minutes before the designated time.

4. No ETA, no ability to change destination or add stops, no ability to share journey.Twice now in succession pre-booked trips which were allocated 2 days before have been cancelled JUST ONE MINUTE before the booking.

5. Was particularly impressed as it was very early in the morning but job booked quickly and driver was with us in less than 10 minutes even though our location is not easy to find.

6. They cannot walk, I got cancelled at 8.00 this morning and reebook at 8.20. Still I have no driver it's 11.11 and I need a taxi.

7. But I might pay more but at least if I go with getting I will get a taxi.Downloaded this app and picked up in Central London within 2 minutes.

8. Good thing it wasn't for a long journey.Prebooking a cab resulted in getting a cancellation message 5 minutes before my journey.

9. Apparently the other apps take too much commission and takes private hire (mini cabs) whereas Taxiapp is for those iconic cabs you see in London.

10. It's not as slick as Gett, but it doesn't rip me off and it doesn't rip the driver offPerfect.

11. Need to enforce a standard of service as the app is useless if drivers don't turn up.Not been on app long and only used a couple of times.

1. Fix Taxiapp UK Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Taxiapp UK: Restarting the app will resolve most errors.
2. Update the Taxiapp UK App. Here is how:
   1. On Android goto PlayStore » Search for "Taxiapp UK" » Open Taxiapp UK » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Taxiapp UK » click "UPDATE".
3. Clear Taxiapp UK app cache: Clearing cached data will force your app to retrieve the latest data directly from Taxiapp UK servers.
   1. On Android, goto Settings » Apps » Select "Taxiapp UK" » click Storage » click "Clear Cache".
4. Check Taxiapp UK app permissions. If any of these permissions required to use your device's features are disenabled, Taxiapp UK might not work.
5. Uninstall and reinstall Taxiapp UK. If nothing else has worked, completely uninstall Taxiapp UK then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Taxiapp UK not working

2. Fix Taxiapp UK Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Taxiapp UK be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Taxiapp UK not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Taxiapp UK may not be able to connect to the Internet when running in the background.